Robert Wright Email & Phone Number

Adelaide, Sa, Au

Adelaide, Australia

Overseeing and coordinating the day to day delivery of commercial lighting upgrades, whilst adhering to all compliance requirements for the SA Government initiative; the REPS Scheme.

Adelaide, Australia

Adelaide, Australia

Providing temporary Office Support to businesses on a casual and when needed basis;• Corporate, Government, Federal, Health Care

National

Overseeing and coordinating the day to day running of managed print services, hardware deliverables and software implementation projects by assisting senior project managers and senior management whilst project managing smaller projects independently. • Assisting and supporting the senior Project Manager in their daily duties. • Ensuring that relevant management information is captured and analysed for both business & customer. • Providing direct project support to all stakeholders. • Reviewing the efficiency and effectiveness of service delivery. • Responsible for handling the projects finances. • Acting as project support to Project Managers and Directors on larger revenue projects. • Identify, analyse, prioritise, mitigate and communicate project risks. • Helping Contract Management with the development of operating procedures. • Writing up documentation for safety procedures & project deliverables. • Communicating with designated stakeholders & any senior management to report on project status. • Resolving any queries that are raised from both the customer and business. • Involved in Coordinating projects from inception to completion. • Developing training and briefing material for both the customer and business. • Leading and organising a team for successful implementation of all deliverables. • Keeping in close contact with key project stakeholders and decision makers.• Involved in interpreting performance data and translate this into practical improvements.• & much more, which can be discussed in person.

National

• Providing 2nd line support to customers via remote connections, email and telephone.• Visiting customer sites to deliver onsite support.• Deploying of pull print software/sql express to customer hardware & devices.• Configuration of pull print software to enable full functionality and tracking.• Creating a database system to help manage and record software versions deployed at customers and their devices.

Shipley

• Configuring print/scanning software on customer devices thin and thick clients.• Troubleshooting network issues related to device replacement.• Configuring and maintaining Windows Server 2003/2008 machines as print servers.• Configuring of branch templates to all minimal impact.• Visiting branches to deliver onsite support and resolve/witness issues resulting in high business impact.• Creating documentation/training guides for training purposes for countrywide users and service desk analysts which are still used by group staff today.

Castleford, England, United Kingdom

FOH & Kitchen

Master Of Clinical Nursing, Medicine

Graduate Certificate, Information Technology, Gpa: 7

Bachelor Of Science, Multimedia Technology Bsc

Personal Fitness Trainer, Health And Physical Education/Fitness, Level 2 & 3

Qualified Personal Fitness Trainer