Develops functional specifications for modifications, interfaces, reports, and screens that meet the business objectives. Plans and manages the design, implementation, and integration of systems and processes for specific business areas or departments.Review, analyze, and evaluate Systems and department needs.Plan releases, follow progress, and alert end users to delays in deployments.Work with internal and external customers to align product road map to strategic departmental and company goals.Collaborate with stakeholders during the visioning and concept development of a product.Communicate with stakeholders to increase understanding of Agile practices, and new technology opportunities.

Develops functional specifications for modifications, interfaces, reports, and screens that meet the business objectives. Plans and manages the design, implementation, and integration of systems and processes for specific business areas or departments

Create and execute project work plans and revise as appropriate to meet changing business needs and requirements. Assigns individual responsibilities. Manage day-to-day operational aspects of the project and scope. Review, analyze, and evaluate business systems, user needs, and deliverables. Select the most relevant tools/techniques to meet specific client requirements. Collaborate with leadership to prepare/support deployment of new software functionality. Manage business requirements.

Negotiate requirement components of service or project with managers to obtain resources and support. Develop and draft projects in Microsoft Project that cover analysis, design, development and implementation (all requirement gathering facets of Software Development Lifecycle (SDLC)). Manage software requirements.

Facilitated meetings with management and stakeholders to define business requirements to satisfy overall goals and objectives of the project. Manage business requirements and define acceptance criteria. Advised on SDLC techniques to improve requirements gathering and the quality of software produced. Advised management on proposed application enhancements. Managed efforts in analyzing, documenting, and prioritizing business user requirements.

Reviewed, analyzed and evaluated business systems and user needs. Selected the most relevant tools/techniques to meet specific client requirements. Facilitated meetings with management and stakeholders to define overall goals and objectives of the project. Managed project to produce dashboard reports to capture departmental production metrics which increased bonus accuracy of calculating performance bonus metrics.

Conducted business requirements gathering workshops and anchor these workshops on a regular basis. Elicited requirements from different stakeholders in the project. Developed and document transportation business processes. Investigated, evaluated, and selected tools and methods for improving productivity and software quality throughout the SDLC. Developed project plans. Conducted internal compliance reviews and facilitated outside quarterly compliance reviews.

Developed use cases, workflow diagrams and software application conversion requirements. Ensured that all artifacts are in compliance with corporate System Development Life cycle (SDLC) Policies and company guidelines. Assisted Software Quality Assurance teams in designing test plans and test cases for User Acceptance Testing (UAT).

Converted MS Access databases to SQL Server 2005. Developed automated SQL queries in Microsoft Visual Studio. Developed reports in PL/SQL using Oracle Transportation Management (Oracle Business Intelligence Tool).Key Achievement:Converted existing queries to more efficient SQL queries to reduce system lag time and reduce processing time by 61.81% (reduced processing time from 11 hours to 4 hours 22 minutes).

Managed Software as a Service (SaaS) availability monitoring in alignment with IT Infrastructure Library (ITIL). Updated internal and external Service Level Agreement (SLA) requirements matrix and managed customer relationships. Managed incident and reporting activities to insure system availability was consistently maintained and in alignment with company policy and SLAs. Key Achievement:Assisted in the development of a costing model to justify ITIL services and business re-engineering efforts.

Defined and facilitated the development of high-level and detailed test plans for Critical Infrastructure Protection (CIP) requirements. Worked with C level executives to develop strategic goals and project scope. Developed and managed project plans, captured artifacts, and presented a weekly status report to project steering committee. Key Achievements:Designed and implemented business processes to support CIP initiative and ensure that it was auditable compliant.Developed corporate information security policy.

Managed software testing efforts and ensured issues were identified, tracked, reported on and resolved in a timely manner. Facilitated system lifecycle issues and escalated issues for a variety of stakeholders to senior management using Rational Unified Methodology (RUP). Defined and facilitated development of high-level and detailed test plans from business and system requirements. Designed high-level and detailed technical architecture diagrams that depicted the current and future state for reengineering effort. Base lined the testing effort required for the reengineering effort.

Managed 3-million-dollar annual hardware/software budget for electric utility serving nearly 5 million customers in Southeastern Michigan with 8 fossil generation plants and 1 nuclear facility. Established and maintained vendor relationships to include negotiating contract terms and pricing and auditing purchases to ensure agreement compliance. Conducted requirements gathering and presented project overview to senior management to improve communication and data trending, resulting in $1M in annual savings. Received the Sarah Sheridan Award for outstanding project performance. Honored with second consecutive Sarah Sheridan Award for gathering project requirements, developing test cases, and ensuring data integrity to reduce bills sent to incorrect addresses by 50%. Managed enterprise upgrade from UNIX version 10.0 to 11.0 and 11.I for more than 30 applications affecting ~35 servers. Project completed within aggressive 2-month time frame with 0 down time. Coordinated $1.5M system upgrade to automate and eliminate portions of the meter reading process to improve operational effectiveness.