Robert Yardley Email & Phone Number

• Plan and strategically direct daily operations of multi-stores that offer secure self-store for both personal and business use. Generate competitive quotes and invoicing by harnessing expert-level customer skills to.
• Held prestigious position of Multi-Store Manager of 12 stores across Essex and North-East London, steering all operations and executing best practices effectively.
• Augmented professional development and workflow productivity by supervising staff of +35, heading talent acquisition process by hiring 30 trainees in five years, and conducting holistic coaching/training sessions.
• Maximised occupancy from 73% to 93% and product rate/sales conversion from 16% to 27% while presenting sales/KPI information to senior management which led to total profit increase from £385K in 2017 to +£702K in 2021.
• Led Battersea Park Store operations, the largest within company and flagship store for duration of more than a month to enhance sales conversion and rebuild audit and compliance.
• Achieved minimum of 96% every year by independently conducting store audits and stringently enforcing company standards.

Chelmsford

• Formulated and executed highly-rewarding initiatives to boost occupancy, rates, and sales while forging beneficial relationships with senior management during provision of sales and KPIs analysis and presentations..
• Promoted to Multi-Store Manager after serving as Assistant Store Manager for two years.
• Spearheaded smooth operations through management of 10 stores in Essex and North-East London.
• Achieved individual and regional targets 18 times during 30 months, awarded multiple bonuses, and consistently met and exceeded targets.
• Slashed debt by £139K throughout the region in six months as Debt Recovery Manager.
• Honoured with ‘Regional – Best Newcomer 2016 Award’ for excellent general performance in region.

Maldon

• Created cross-transference of novel and innovative ideas by collaborating with multiple teams regarding disciplines of operational excellence, best practices, and effective strategies. Improved customer service by.
• Delegated Duty Night Manager position (senior-most management trainee in store), leading night-crew team of 16 for fourth-largest supermarket chain in UK.
• Increased sales by 12% within two months of employment by implementing floor section re-plans and organising new lines into prominent positions.
• Acclimated to store expansions and displayed people management expertise while managing growing teams of +40 employees.
• Strengthened supplier relationships with Sales Representatives of numerous leading brands by negotiating valuable deals and providing profitable advice on marketing/promotional strategies.

Maldon

• Charged with processing and distributing orders, liaising with customers, delivering sales targets from all channels, and vastly lowering operational and supply costs. Updated website and repaired technological.
• Poached customers from competitors as Head of Returns with instances of competitor’s customer purchasing £60k worth of items.
• Supervised workflow of five UK-based stores by operating yacht chandlers, brick & mortar, and on-line mail order chandlery.
• Conducted fraud checks for all orders and observed 99% genuineness.

Maldon

• Controlled team expertise development by training new members on multi-diverse duties including allocation of records to accurate account.
• Led complete digitalisation of council records while heading team and building long-lasting relationships with Council Departments with three years target; exceeding expectations a fulfilling task with two years and.

Bachelor’S Degree, Bsc Degree In Computer Games Programming, Pass

Avce Information And Communication Technology, Avce Information And Communication Technology, Bb Double Award

As/A2 Computing, Double Award

Improving Own Learning And Performance Key Skills, Levels 2 & 3

Information Technology Key Skills, Level 3

Gsce’S (Incl. English & Mathematics), 8 Grades A* - C