Office Manager
Cookeville, Tennessee, United States
• Reviewed resumes, conducted interviews, setup training• Managed 30 employees’ schedules.• Processed payroll and billing • Maintained detailed files of client accounts and company personnel • Quality management, conducted performance corrections, notified staff of any quality areas that needed to be resolved• Informed employees on new policy changes and procedures• Compiled weekly operation reports to be sure office was staying within budget• Analyzed month-end reports and addressed areas that were outside of the perimeters• Spoke with family members and patients regarding services• Managed facility contracts and communicated with facilities regarding new contracts• Processed insurance and admissions• Ordered medical supplies and DME equipment• Prepared meeting minutes and presentations• Processed workers’ compensation claims• Marketed to potential sources and built business relations