Technology and Process Design Excellence for the End to End Consumer JourneyDesigned and implemented robust technology enhancements to facilitate the resilient supply chain strategyConnected product availability and delivery capacity to improve consumer ordering experience

Logistics Continuous Improvement Lead for Contract Channel CustomersIntegration Manager/Product Owner for Street Level Routing Implementation for 89 Final Mile Delivery Locations

Implementation of KaiNexus Platform for Cross Organization Continuous Improvement CollaborationImplementation of Full Organization Standardized Work and Bottom-up Continuous Improvement Strategy for 300+ Specialists and Leaders

Development and Delivery of Training for Creating a Continuous CultureProcess Design Lead to Convert Pilot Process to Active Roll-out Process for Continuous Improvement Site Program

Strategic People Leader for Multi-family New Construction Contract Customer Contact Center TeamKaizen Leader for End-to-End Process Improvement Project

Strategic People Leader for Specialty Contract Customer Contact Center TeamNew Customer Process Design and Team On-boarding Expert

Tactical position for the Contract Channel that focuses on escalated issues and people development. Achieved extraordinary results through thought leadership and driving accountability. Developed standard reporting platform in MS Access for entire channel. Increased productivity by identifying and removing waste. Developed standard documentation for processes to drive consistency and accuracy. Acted as project lead for on-boarding activities for new national accounts. Facilitated process development and adherence for managing customer purchasing systems through third party platforms.

Supply Chain professional focused on providing excellent service and inventory management for the highly demanding Contract Channel. This customer facing role manages the delivery of product to construction sites and focuses on meeting high pressure timelines with the ability to problem solve and building relationships.

Participated in consulting activities for nuclear power plants, mainly directed at systems modeling for safety assessment. Skills and responsibilities include simplified systems schematics, fault tree development, systems development and maintenance, MS Access database development, managing project deliverables and timelines with 3rd party contractors.