Extensive management and team building leadership experience.Train and supervise over 200 - 50+ employees for $16mm/year retail operation.Strong emphasis on customer service and maintain a customer ready environment.Make product knowledge a focus for the quality of the sale.Prepare briefing papers for all speaking engagements and preparations.Work closely with store management and sales teams to ensure store meets regional and corporate financial goals.Inspect store facility and common areas ensuring safe and smooth operation of the store for employees, customers and suppliers.Demonstrate skills in various computer software programs and fluency in using standard office software packages (MS Office: Word, Excel, Outlook, PP, Taleo (Recruiting and Hiring System), Kronos (Payroll) Strong written and oral communication skills.
Munis
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Parks And Recreation Project SupervisorMunis Jul 2022 - PresentMiami Beach, Florida, United States
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Department ManagerH&M Jun 2014 - Jul 2022Miami/Fort Lauderdale Area -
Senior Merchandise ManagerOld Navy Feb 2019 - Nov 2019Buckhead, Georgia -
Store ManagerBenetton Group Aug 2013 - Jun 2014Miami/Fort Lauderdale Area -
Assistant ManagerLevi Strauss & Co. May 2012 - Aug 2013Dolphin Mall-Oversee $15mm/year retail store’s operations, merchandising, promotional activities, customer service, inventory management, cash handling, reconciliation and deposits, store safety and security.-Supervise and manage over 200 -50+ employees in sales retail environment.-Train, recruit and hire store employees, administer payroll and address HR issues.-Provide excellent customer service to new and existing customers; quickly resolve issues and questions.-Merchandise and position products to maximize sales and profits within the stores architecture.-Re-forecast and plan for all hiring needs to benefit all management needs and expectation. -Transformed the store from a calm, robotic culture to a motivating and energetic atmosphere. -
Assistant ManagerLevi Strauss & Co. Aug 2011 - May 2012Sawgrass Mills Mall-Immense turn around with all aspects of the store and business.-Started the store with only 15% retention and brought it up to 65% in only 9 month time period.-Generate huge bench with store goals, trending to make 7M and currently reforesting to 12M-Select talent to effectively impact local agriculture and tourist with representation of the brands spirit.-Assist and part take in the stock department in the absence of a stock manager.-Support, host and coordinate in the state’s biggest job fair.-Sole representative of 75% of employees, 3 leads and of the recruitment of 1 supervisor.-Development in the 4th biggest store of the state.-Monitor performance of different personnel associates with projects and compare it with month’s objectives and goals.-Delegate work duties in my absence with deadlines and timelines for 3rd line leader’s development.-Conduct management bucket meeting to set expectations and revisit any potential changes. -
SupervisorLevi Strauss & Co. Sep 2010 - Aug 2011Dolphin Mall-Train, recruit and hire store employees; administered payroll and addressed HR inquiries-In charge of all associate observations.-Recognize good work ethics and achievements, while also succession planning for the bottom performers. -Sole Representative of all sales lead and their training to bench for internal promotions.-Accountable for coaching to effectively correct employee behaviors.-Implement in new training methods utilizing company tools.
Robert “Max” Portillo Skills
Robert “Max” Portillo Education Details
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Bachelor Of Business Administration - Bba -
Business Administration And Management, General
Frequently Asked Questions about Robert “Max” Portillo
What company does Robert “Max” Portillo work for?
Robert “Max” Portillo works for Munis
What is Robert “Max” Portillo's role at the current company?
Robert “Max” Portillo's current role is Parks and Recreation Project Supervisor.
What schools did Robert “Max” Portillo attend?
Robert “Max” Portillo attended Western Governors University, Miami Dade College.
What skills is Robert “Max” Portillo known for?
Robert “Max” Portillo has skills like Retail, Inventory Management, Merchandising, Human Resources, Team Building, Recruiting, Fashion, Driving Results, Sales, Visual Merchandising, Time Management, Leadership.
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