Comprehensive experience at the senior-level in directing all IT operations, specializing in strategic planning and the fast delivery of improved processes and services. Develop and execute policies that advance corporate mission and positively impact bottom line. Evaluate designs, build, deploy, and maintain platforms and ensure adherence to SLAs to avoid penalty fees. Hands-on and collaborative leader proficient in bringing out the best in people and processes through proven team building and performance management abilities. Skilled in infrastructure system deployment while managing storage and infrastructure experts and engineers, as well as database administrators and architects. Instrumental in system and network design and deployment of largest automated speech solutions in the world using the latest in IT and speech technologies supporting hundreds of mobile devices including iPhone.Core competencies include:* ERP Microsoft Dynamics 365* ERP Microsoft Business Central* Microsoft Azure Platforms* SaaS (Software as a Service)* PaaS (Platform as a Service)* IaaS (Infrastructure as a Service)* Network Operations* KPI Measurement* Capacity Planning* Policies & Procedures* ISO27001, ITIL, PCI, SOX * Infrastructure Improvement* IT Budgets* Disaster Recovery* Change Management* Project Management * Data Center Consolidations* Vendor Management* Service Level Agreements* Mergers & Acquisitions* Resilient Software Design
Listed skills include Data Center, Saas, Cloud Computing, Disaster Recovery, and 46 others.