Roberta Anderson Email and Phone Number
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Results-driven leader with experience in human change management, HRIS, training development and delivery, learning systems, technical writing, system conversions, IT training management, and human resources.
First Citizens Bank
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Svp - Manager, It Human Change Management, It Communication, And TrainingFirst Citizens Bank Sep 2015 - PresentRaleigh, North Carolina, UsResponsible for human change management and communication for IT infrastructure projects, internal IT communication solutions, IT training design and development, and IT onboarding process.
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Svp - Manager, Transformation Change ManagementFirst Citizens Bank 2013 - 2015Raleigh, North Carolina, UsMember of a multi-year loan system transformation project. Led the project’s human change management, communications, operational procedure development, and training.
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Svp - Manager, Hr TechnologyFirst Citizens Bank 2006 - 2013Raleigh, North Carolina, UsManaged HR Technology and Payroll teams. Developed HR technology road map for all HR departments and led multiple HR projects. Sponsored the implementation of new HRIS and additional modules and enhancements post-implementation. The project team received the 2007 Holding Award for the successful implementation. Managed the change of non-exempt pay schedules from bi-monthly to every two weeks. Wrote operational manuals to align with new systems.
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Svp - Manager, Learning & Development An Hr TechnologyFirst Citizens Bank 2003 - 2006Raleigh, North Carolina, UsManaged Learning & Development, HR Technology, and Pay Administration. Authored white paper that led to the implementation of a new HRIS in 2007. Responsible for development of learning information intranet site, e-learning course solutions, and virtual classroom technology as part of e-learning strategy.
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Svp - Manager, Learning And Information SystemsFirst Citizens Bank 1999 - 2003Raleigh, North Carolina, UsResponsible for Corporate Education Department including: Education Services, Service Education, Special Projects, Course Development, and Technical Writing. Managed four managers with staff in multiple locations. Created e-learning strategy and implemented LMS, LCMS, and online registration and reporting. Developed process and initiatives to more effectively manage and support internal customer needs.
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Manager, Recruiting And Development ServicesFirst Citizens Bank 1998 - 1999Raleigh, North Carolina, UsPartnered with Corporate Recruiting and Development Manager to launch new centralized recruiting department. Responsibilities included: building the services, systems, and processes to support centralized recruiting; planning office space; developing branding; purchasing advertising; creating recruiting materials; developing databases to support function; and managing the services team.
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Manager, Performance Support And TechnologyFirst Citizens Bank 1994 - 1998Raleigh, North Carolina, UsManaged computer-based training (CBT) design and development. Created operational standards and procedures, education catalog, and performance tool kits. Role expanded to include management of course developers, technical writers, and course development for all delivery methods. Implemented course administration software, bank-wide lending library, and transitioned bank manuals from paper to online.
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Computer-Based Education (Cbt) AuthorFirst Citizens Bank 1990 - 1994Raleigh, North Carolina, UsMember of new computer-based training department. Authored CBT courses, developed online documentation, and created online information distribution vehicles. Won second place in national CBT competition for development of CBT course.
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Manager Of DocumentationCiticorp Information Resources 1984 - 1990Managed documentation team located in Southfield, MI and documentation staff for several Citicorp products across the country. Relocated to Raleigh in 1985 to establish and manage the documentation and distribution department for new national standard project start-up.
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Conversion And Training Specialist & Education Development SpecialistComputer Professionals Unlimited (Cpu) 1979 - 1981Responsible for converting credit unions across the U.S. to Citicorp’s in-house mini system. Required extensive travel throughout United States. Promoted to Education Development Specialist and Developed and implemented a new conversion training approach and tools. Led conversion of company’s largest client to evaluate new program. Created sales presentations, training videos, and staff training programs.
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Account Payable Clerk & Computer OperatorNor-Less Sales 1977 - 1979
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Teller & Loan SupervisorPontiac Co-Op Federal Credit Union 1975 - 1977
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Branch ClerkCommunity National Bank 1974 - 1975
Roberta Anderson Skills
Roberta Anderson Education Details
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Oakland Community CollegeApplied Science -
CertificationItil Foundations
Frequently Asked Questions about Roberta Anderson
What company does Roberta Anderson work for?
Roberta Anderson works for First Citizens Bank
What is Roberta Anderson's role at the current company?
Roberta Anderson's current role is Manager, IT Human Change Management, Communications & Training at First Citizens Bank.
What is Roberta Anderson's email address?
Roberta Anderson's email address is ro****@****ine.com
What is Roberta Anderson's direct phone number?
Roberta Anderson's direct phone number is +127076*****
What schools did Roberta Anderson attend?
Roberta Anderson attended Oakland Community College, Certification.
What skills is Roberta Anderson known for?
Roberta Anderson has skills like Talent Management, Employee Benefits, Performance Management, Onboarding, Hris, Vendor Management, Human Resources, Coaching, Talent Acquisition, Deferred Compensation, Applicant Tracking Systems, Employee Engagement.
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