Roberta Da Silva Email & Phone Number

São Paulo, São Paulo, Brazil

• Delivered a positive onboarding experience for new tech industry customers.• Developed strong communication, problem-solving, and organizational skills. • Onboarded new customers, following the activation process end to end clarifying first doubts raised by the customer on the initial use of our platform.• Provided guidance to our customers on the characteristics of our applications and features.• Provided training on our solutions and guidance to our customers on the next steps after the Onboarding stage.• Contributed to a relaxed and pleasant environment to work in.

California, United States

• Immerged in the United States of America's culture.• Engaged with the host American family, providing child care.• Improved continuously English skills.

Venâncio Aires, Rio Grande Do Sul, Brasil

• Managed projects from conception to completion.• Developed and implemented writing and editing content from conception to completion.• Created high quality content that met the needs of the clients.• Identified and understood the client's needs, then presented the most effective solution for their situation.

Venâncio Aires, Rio Grande Do Sul, Brasil

• Sorted and classified documents for authentication and notarization.• Assisted taxpayers with inquiries and concerns.

Venâncio Aires, Rio Grande Do Sul, Brasil

• Helped organize and schedule tasks, meetings, and appointments for the executives.• Developed incoming and outgoing communications, such as emails, phone calls, and mail.• Inputted and managed data, maintained databases, and ensured information accuracy.• Managed basic customer inquiries or redirected them to the appropriate department.

Venâncio Aires, Rio Grande Do Sul, Brasil

• Specialized in reception services, offering a welcoming experience for international customers.• Efficiently coordinated activities within the Sales Department to optimize processes.• Demonstrated proficiency in telephone management, ensuring courteous and effective communication.

Acting For Media

Bachelor'S Degree, Business Administration

• Developed and implemented strategic plans to optimize business operations, improve efficiency, and achieve organizational goals. •.