Onboarding and supervising new recovery coaches in addition to direct service. Leading groups with emphasis on trauma-informed care for community partners including treatment centers, employment organizations, and temporary shelters. Facilitating weekly motivational interviewing learning community groups.

Supported individuals and families impacted by addiction or addictive behaviors through the change process. Developed human resource policies, procedures, and onboarding materials for staff and volunteers. Participated in outreach and collaboration with community partners.

Resolved complex employee relations issues in a balanced, fair, and objective manner, using appropriate counseling, motivational interviewing, investigative, intervention and mediation techniques. Participated in, facilitated, and/or managed HR activities and special projects as assigned. Administered and/or supported as back up for leaves of absence, work restrictions, and ADA accommodations to ensure compliance with company policies, procedures, and federal and state laws.

Coached employees on communication, corrective action, conflict resolution, interpersonal problem solving, and general work satisfaction. Performed exit interviews and communicated feedback to leadership in appropriate manner. Provided administrative support in ensuring employment law requirements were adhered to and kept current. Supported benefits enrollment process, Market Analysis research, HRIS input and audit functions as needed. Designed, implemented, and maintained HR Departmental page on Sharepoint Employee Portal. Delivered onboarding, job training and technical support to incoming Leave Coordinator.

Administered, coordinated, and tracked more than 200 employee leaves including Personal Leaves of Absences, Family Medical Leaves, and ADA leaves for employees. Collaborated with Insurance provider to process short term and long term disability benefits in compliance with Federal and State laws. Facilitated tuition reimbursement process for employees.

Performed various independent projects for Human Resources and Training & Education departments. Samples include: Formatting job description postings on Position Manager software to sync with changes in Internet Explorer; scanning, inputting and updating employee certifications, mandatories and training in Healthstream software; assisting with editing and formatting updates for EMR training modules.

Planned, organized and facilitated weekly pre-school program geared toward early literacy and acclimation into educational setting for families. Engaged parents and children in creative play and story time. Collaborated with educators on themes, content and observations.

Substitute for various elementary Teacher and Para-educator positions in Grades K-6 prior to accepting role on Board of Directors in March 2010. Responsible for classroom management, one-on-one services and differentiation of instruction across grade levels.