I have always sought to combine my personal values with my professional role. After years at the corporate world I understood that it was necessary to add to my academic knowledge, theories related to the study of human behavior and I have dedicated myself to this since2015. Today I can clearly see the benefits of this choice in building teams that are prosperous and in mentoring people.I have around 20 years of experience in the service and customer service segment inmultinationals, having experienced in recent years the Lifestyle segment in Luxury and Midscale, wherethe main focus is on the experience provided to the client considering their profile and personal desires.I was at the forefront of change management and culture implementation processes on several occasions. In management and attracting talents, I was able to shape a more human way to dialogue through connection with the purpose and vision. My proposal is more focused on strengths to achieve the best of each individual.For 7 years I was a social leader, being responsible with other cell leaders for mobilizingvolunteers and monitoring of actions.My career, to date, has mostly been developed at a corporate level in South America. I can highlight here the implementation of regional projects and reporting to headquarters in Europa and Asia.At AccorInvest, part of the Accor Group, I had experience on the investor side as HR VP forLatin America at the launch of this asset management company.
Listed skills include Hotels, Human Resources, Talent Management, Hospitality Management, and 14 others.