Roberta Biscan Email & Phone Number
@riversidecc.org
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Who is Roberta Biscan? Overview
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Roberta Biscan is listed as Community Engagement Specialist at Riverside Community Care, a company with 811 employees, based in Wilmington, Massachusetts, United States. AeroLeads shows a work email signal at riversidecc.org and a matched LinkedIn profile for Roberta Biscan.
Roberta Biscan previously worked as Family Partner at Riverside Community Care and Technical Judge at Proctor And Gamble. Roberta Biscan studied at Malden High School.
Email format at Riverside Community Care
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AeroLeads found 1 current-domain work email signal for Roberta Biscan. Compare company email patterns before reaching out.
About Roberta Biscan
After several years in the customer service industry I have shifted my focus to working with individuals with special needs. I am knowledgeable and well versed in the special education realm, various areas of mental health, and in health and human services. As a former family partner at Riverside Community Care I have provided support, mentoring and parent training to families raising children with emotional and/or behavioral challenges. As the current community engagement specialist I work within various communities meeting with providers, schools, law enforcement, and families to provide training and education on the CBHI supports offered through our CSA program. Additionally, I work on a case by case basis as an educational advocate. With my excellent interpersonal skills as well as strong written communication skills I have been successful in helping many families navigate through the red tape that comes with special education laws and supports. I am well versed in various state agencies such as The Department of Developmental Services and The Department of Mental Health and the programs offered. I have completed the parent training at The Federation For Children With Special Needs and continue to volunteer in their call center helping families in need. I have participated and completed many trainings and seminars related to special needs and health care issues. I offer a strong and knowledgeable voice in advocating for children and families alike. My lived experience makes me passionate and committed in helping in the advocacy for individuals with disabilities.
Listed skills include Customer Service, Training, Team Building, Call Centers, and 35 others.
Roberta Biscan's current company
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Roberta Biscan work experience
A career timeline built from the work history available for this profile.
Family Partner
Technical Judge
-Works in conjunction with consumer study/sensory lab department.-Technical judge duties include facial/leg hair inspection for testing purposes, including product development and claim purposes-Collects and provides precise test data for analysis and reporting purposes-Demonstrates excellent communication and professional team building skills
Email Representative/Call Center Supervisor
Responsiblities included receiving and responding to consumer inquiries, complaints, and concerns.Handled 200-500 emails weeklyResponsible for operation of live chat programUtilized excellent written communication skills to respond to consumer emails, letters, and live chatsPerformed administrative duties as neededResponsible for daily operator line.
Member Advocate
Liaison between members and health care facilities. Responsible for case management, conflict resolution, billing errors and corrections. Worked closely with members and psychians to rectify outstanding issues. Maintained member database with clear and concise case information.
Trainer
Responsbile for customer service training and product training to new hires. Conducted 4 week training classes preparing new hires to work on call center floor. Utilized excellent communication skills to effectively train and teach company core values and mission statement. Faciliated role playing and team building exercisesPrepared and administered tests.
Call Center Supervisor
Customer service associate, Customer Service Training, Call Center Supervisor, Consumer Affairs Supervisor
Colleagues at Riverside Community Care
Other employees you can reach at riversidecc.org. View company contacts for 811 employees →
Alex Ponteri
Colleague at Riverside Community CareBoston, Massachusetts, United States, United States
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LG
Linda Ghiron
Colleague at Riverside Community CareNeedham Heights, Massachusetts, United States, United States
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MA
Mathew Apeseche
Colleague at Riverside Community CareNatick, Massachusetts, United States, United States
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HD
Hollie Duncan
Colleague at Riverside Community CareBoston, Massachusetts, United States, United States
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RW
Ruth Woods Dunham
Colleague at Riverside Community CareGreater Boston, United States
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LB
Lisa Boisseau
Colleague at Riverside Community CareMillville, Massachusetts, United States, United States
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QK
Quinlan Kelly
Colleague at Riverside Community CareBoston, Massachusetts, United States, United States
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SF
Savannah Forehand, Lcsw
Colleague at Riverside Community CareBoston, Massachusetts, United States, United States
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KM
Katherine Marshall
Colleague at Riverside Community CareNeedham Heights, Massachusetts, United States, United States
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MP
Marjorie Pearson
Colleague at Riverside Community CareUnited States, United States
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Roberta Biscan education
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Malden High School
Frequently asked questions about Roberta Biscan
Quick answers generated from the profile data available on this page.
What company does Roberta Biscan work for?
Roberta Biscan works for Riverside Community Care.
What is Roberta Biscan's role at Riverside Community Care?
Roberta Biscan is listed as Community Engagement Specialist at Riverside Community Care.
What is Roberta Biscan's email address?
AeroLeads has found 1 work email signal at @riversidecc.org for Roberta Biscan at Riverside Community Care.
Where is Roberta Biscan based?
Roberta Biscan is based in Wilmington, Massachusetts, United States while working with Riverside Community Care.
What companies has Roberta Biscan worked for?
Roberta Biscan has worked for Riverside Community Care, Proctor And Gamble, Rowent/Krups Usa, Harvard Pilgrim Health Care, and Cross Country Home Services.
Who are Roberta Biscan's colleagues at Riverside Community Care?
Roberta Biscan's colleagues at Riverside Community Care include Alex Ponteri, Linda Ghiron, Mathew Apeseche, Hollie Duncan, and Ruth Woods Dunham.
How can I contact Roberta Biscan?
You can use AeroLeads to view verified contact signals for Roberta Biscan at Riverside Community Care, including work email, phone, and LinkedIn data when available.
What schools did Roberta Biscan attend?
Roberta Biscan studied at Malden High School.
What skills is Roberta Biscan known for?
Roberta Biscan is listed with skills including Customer Service, Training, Team Building, Call Centers, Sales, Quality Assurance, Conflict Resolution, and Management.
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