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• Managed the restaurant on a day-to-day basis, ensured staff provided excellent customer service • Carried out tasks such as operating a barista machine, prepared and waitressed food, served customers at the till• Managed orders and stock rotation, dealt with customer complaints and managed resources • Ensured a high standard of health and hygiene, trained colleagues, organised and attended team meetings • I was involved in the creative process of implementing social media marketing, developing and testing new food options for the menu and organising monthly meetings on how to deliver high end customer services to attract more clients

•Providing excellent wait service to ensure satisfaction •Taking customer orders and delivering food and beverages •Making menu recommendations, answering questions and sharing additional information with restaurant patrons •Providing detailed information on menus, multi-tasking various frontof-the-house duties and collecting the bill.

•Sold homemade products, receiving, processing, and organising shipments and deliveries accordingly •Assisting customers in locating desired shop items, informing customers of shop promotions to encourage purchases •Performing regular price audits to identify and correct price discrepancies.

•Providing excellent wait service to ensure satisfaction •Taking customer orders and delivering food and beverages •Making menu recommendations, answering questions and sharing additional information with restaurant patrons •Providing detailed information on menus, multi-tasking various front-of-house duties and collecting the bill.