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Roberta Galise Email & Phone Number
Case manager
at
Kompenzo
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Who is Roberta Galise? Overview
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Quick answer
Roberta Galise is listed as Case manager at Kompenzo, a company with 4 employees, based in Rome, Latium, Italy. AeroLeads shows a matched LinkedIn profile for Roberta Galise.
Roberta Galise previously worked as Customer Support Agent for Italy at Kompenzo and Customer Support Representative for Italy at Worklife. Roberta Galise holds Master'S Degree, Philosophy, Graduated With High Honors from Università Degli Studi Roma Tre.
Company email context
Email format at Kompenzo
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Kompenzo
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Profile bio
About Roberta Galise
As a passionate Customer Service Leader, I believe that optimizing customer service is key to maintaining an up-to-date roadmap and delivering a successful product. With over 5 years of experience, I've led teams for different and international startups, focusing on enhancing customer satisfaction and operational efficiency.My approach is simple: 🗣️ listen to the users, and they'll tell you how to succeed. I work to optimize customer service teams and use data to identify what's missing from the product to meet user needs. From conducting weekly training sessions to collaborating with product teams, my goal is to bridge the gap between customer insights and product enhancements.Let's connect and make customer service the driving force behind your product's success! 🚀---If you catch me outside of work, I'm an passionate traveler, kitesurfer and an yoga addicted!In addiction I'm a people person so feel free to reach out at galise.roberta@gmail.com!
Current workplace
Roberta Galise's current company
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Kompenzo
8 roles
Roberta Galise work experience
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Customer Support Agent For Italy
CurrentCurrently focused on expanding the Italian market, helping hundreds of people get what they deserve without risks.- Guiding clients to success: spearheaded client onboarding processes, ensured seamless follow-up, and delivered exceptional customer service to build lasting relationships and enhance client satisfaction.- Streamlining administrative.
Aug 2024 - Present
Customer Support Representative For Italy
Current- Responding to customer inquiries: provided timely and accurate answers to customer questions, ensuring a positive experience and building trust.- Guiding customers through the purchase process: assisted customers throughout their purchasing journey, offering support and advice to enhance satisfaction and drive conversions.- Enhancing FAQs: continuously.
Mar 2021 - Present
Customer Support Europe Team Leader
- Manage the Customer support for Italy (emails, live chat, etc.)- Manage directly FAQs, translations and product tests of Yoopies Italy- Coordinate the International team of Customer Support (EU countries except France)- Monitor the SLA required for the B2B Employers (EU countries except France)- Manage disputes for the EU countries (except France)- Hire.
Jul 2021 - Oct 2022
Product Manager
Freelance
Conduct comprehensive market research and gather user insights to inform product development.Collaborate with developer, design, and content teams in product development, ensuring alignment with the company’s vision and user needs.Facilitate communication between different departments for alignment in product vision and execution.Assist in developing and.
Oct 2023 - Jun 2024
Merchant Servicing Analyst
KYB Analysis: review documentation for customer accounts, evaluate high-risk accounts. Analyzing risk and compliance issues relating to anti-money laundering (AML) processes and procedures.
Oct 2022 - Oct 2023
Online Content Moderator
Dec 2020 - Mar 2021
Front Desk Representative
Aris Sporting Village
- Maintained up to date knowledge of products and services.- Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing.- Handled a substantial number of calls on a day-to-day basis with a sense of calm and good work ethic.- Developed successful tactics to sell products and services to customers..
Jul 2017 - Jul 2020
2 education records
Roberta Galise education
Master'S Degree, Philosophy, Graduated With High Honors
Laurea Triennale In Scienze Umanistiche, Philosophy, 110
FAQ
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Quick answers generated from the profile data available on this page.
What company does Roberta Galise work for?
Roberta Galise works for Kompenzo.
What is Roberta Galise's role at Kompenzo?
Roberta Galise is listed as Case manager at Kompenzo.
Where is Roberta Galise based?
Roberta Galise is based in Rome, Latium, Italy while working with Kompenzo.
What companies has Roberta Galise worked for?
Roberta Galise has worked for Kompenzo, Worklife, Freelance, American Express, and Aris Sporting Village.
How can I contact Roberta Galise?
You can use AeroLeads to view verified contact signals for Roberta Galise at Kompenzo, including work email, phone, and LinkedIn data when available.
What schools did Roberta Galise attend?
Roberta Galise holds Master'S Degree, Philosophy, Graduated With High Honors from Università Degli Studi Roma Tre.
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