Roberta Horvath Email & Phone Number

Budapest

Budapest

Responsible for establishing, maintaining and managing optimal End-to-End Supply Chain processes from demand planning, over supply planning to logistic performance responsibility as well as customer service. Managing changes, develop high performing multi-cultural teams (Customer Service, Warehouse distribution, S&OP) that deliver Cluster/Country results.Execute functional short and mid-term strategy aligning those with the business strategy and priorities.Focus on meeting Cluster… Show more Responsible for establishing, maintaining and managing optimal End-to-End Supply Chain processes from demand planning, over supply planning to logistic performance responsibility as well as customer service. Managing changes, develop high performing multi-cultural teams (Customer Service, Warehouse distribution, S&OP) that deliver Cluster/Country results.Execute functional short and mid-term strategy aligning those with the business strategy and priorities.Focus on meeting Cluster and Country targets of the key functional metrics KPI set for Supply Chain, such as operational costs, service level, lead time. Optimize all internal processes (compliance) with respect to the local regulations and global standards.Facilitating and supporting the Sales and Operations Planning Process and achieving operational and customer excellence by planning, monitoring and securing optimal inventory level. Establishes and ensures very close collaboration with other functions and to ensureoptimal processes and effective interactions. Show less

Budapest

Responsible for managing the day to day operational activities for Customer Service and Warehouse. Focusing on the simplification and the more efficient operation on the more flexible customer service. Provide logistics support to cross-functional business teams (Sales and Marketing).Leading excellence of S&OP processes in order to achieve country KPIs.Close collaboration with Finance and other business counterparts on financial controls related activities with full… Show more Responsible for managing the day to day operational activities for Customer Service and Warehouse. Focusing on the simplification and the more efficient operation on the more flexible customer service. Provide logistics support to cross-functional business teams (Sales and Marketing).Leading excellence of S&OP processes in order to achieve country KPIs.Close collaboration with Finance and other business counterparts on financial controls related activities with full responsibility.Local lead of global SC projects like Ciba Vision Customer Service integration project, Novartis Pharma Project Blue.Participating at IRIS SAP implementation project, OTI, SCM responsible Show less

Budapest

Establish the processes of own warehouse and customer service department. Building a performing team to ensure the highest performance and quality is delivered to our customers and stakeholders with every interaction from order entry to case resolution. Establishing appropriate country KPIs and ensuring achievement of them. Managing tender business, implement efficient quality processes for quotes and tenders that drive improvements in win-loss and ensures each bid is to a high… Show more Establish the processes of own warehouse and customer service department. Building a performing team to ensure the highest performance and quality is delivered to our customers and stakeholders with every interaction from order entry to case resolution. Establishing appropriate country KPIs and ensuring achievement of them. Managing tender business, implement efficient quality processes for quotes and tenders that drive improvements in win-loss and ensures each bid is to a high standard. Handling, analyzing customer complaints and ensure improving customer satisfaction. Establish a Quality Management system according to ISO 9001:2000 and 13485:2003 standards. Responsible for QM System maintenance and development by auditing, analyzing the processes, harmonizing the best practices and develop adequate SOPs to keep clear processes under control. Show less

Postgraduate, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Economics