Roberta Ingemi Email and Phone Number
Roberta Ingemi work email
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Proactive & Results-Driven in Sales and Client Success roles. Trusted adviser who successfully develops lasting and profitable relationships with key decision makers and stakeholders, resulting in new accounts and renewed Software-as-a-Service (SaaS) contracts. Guide the transformation of business objectives into successful software-deployment strategies. Re-capture departing accounts. Deliver persuasive communications and executive summaries to retain clients. Areas of expertise include: New Business DevelopmentE-mail MarketingExtending & Up-sell Contract RenewalsStrategic Account ManagementContract Negotiations
Softlinx, Inc.
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Business Development Representative - Softlinx, Inc.Softlinx, Inc. Feb 2019 - PresentWoburn, Ma, UsDevelop new EHR (Electronic Health Record) Vendor and Healthcare System Cloud Fax leads, resulting in sales ranging from $5K up to $60K per account. Close accounts under $10K. -
Inside Sales Representative - World CongressSoftlinx, Inc. Feb 2018 - Jan 2019Woburn, Ma, UsDeveloped attendance for healthcare and pharmaceutical conferences nation-wide, selling individual and group registrations. Created brief and targeted messages to create interest and close sales. Averaged 65 to 70 calls per day to close 3 to 4 sales per week. -
Client Relationship Manager - Marketing SolutionsIbm Corporation 2011 - 2017Armonk, New York, Ny, UsAssisted marketers in retail and across industries obtain most value from SaaS services, and increase impact of their marketing strategies, by understanding their business and adjusting service to fit objectives.Collaborated with clients, contracting customer engagement journeys from design through analytics phases, in cross-channel environments.Positioned optimal SaaS renewal strategies and introduce complementing services for portfolio growth, resulting in increased value of services with satisfied clients and demonstrable revenue gains.Utilized interest-based negotiating, justifying service value against cost applicable to client interest and within approval standards.Maintained and amplified contract values year-over-year, closely managing and delivering on monthly, quarterly, and annual revenue targets. Upsold contract-extensions-monitoring tracked usage, justifying cost increases based on savings that would avert overage fees.Developed qualified and solid Cross Sell opportunities, generating new revenues for client-product migrations from end-of-life marketing solutions. -
Project ManagerIbm Corporation May 2008 - Feb 2009Armonk, New York, Ny, UsProgressed quickly, managing as many as 12 software-consulting projects of varying degrees of complexity ranging from $80K to $1.2M, including expansive projects with scopes of work consisting of Portal implementations for Commerce Bank, US Courts, and the State of Indiana.Achieved a 98% contract-renewal rate for project extensions and new project phases, based on high-degree of customer satisfaction. Created and launched process document for new role and used it to train new hires, accelerating their learning curves. -
Client Success ManagerIbm Corporation Feb 1997 - May 2008Armonk, New York, Ny, UsGuided top-tier customers in broad range of industries, planning & deploying software strategies, and stabilizing & managing distressed accounts. Achieved cumulative 95% success rate of renewing numerous customers’ annual Premium Service Programs, due to adeptness in customer-relations focus and delivering increased value to accounts.Provided strategic support and proactive problem management, coordinating critical software issues to resolution and minimizing deployment blockers. Advocated and won support for timely product features in mission-critical client needs, resulting in optimized applications and user experience. Re-captured 3 large troubled accounts with service revenues totaling $750K.Maximized service-renewal rates, up-sold service contracts, and influenced customers toward new product purchases, increasing contract values and product portfolios and ensuring secure client base.Awarded for strategy creation of retaining and boosting contract renewals, communicating its value proposition in a model executive summary for key decision makers and distributing it to global customer success teams for utilization.Established new and ongoing relationships with clients and re-built relations with others of these clients, furthering and extending their customer experience.Developed and delivered custom presentations, persuading clients to adopt new software technologies and companion products.
Roberta Ingemi Skills
Roberta Ingemi Education Details
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Emerson CollegeConcentration: Business And Industrial Communications
Frequently Asked Questions about Roberta Ingemi
What company does Roberta Ingemi work for?
Roberta Ingemi works for Softlinx, Inc.
What is Roberta Ingemi's role at the current company?
Roberta Ingemi's current role is Business Development Representative, Softlinx, Inc. Secure, Reliable Cloud Fax Service for EHR Vendors and healthcare systems..
What is Roberta Ingemi's email address?
Roberta Ingemi's email address is ro****@****ess.com
What schools did Roberta Ingemi attend?
Roberta Ingemi attended Emerson College.
What are some of Roberta Ingemi's interests?
Roberta Ingemi has interest in Cooking, Dancing And Jazz Music.
What skills is Roberta Ingemi known for?
Roberta Ingemi has skills like Management, Customer Relationship Management, Software As A Service, Account Management, Microsoft Excel, Microsoft Word, Research, Microsoft Office, Cloud Computing, Solution Selling, Business Development, Strategy.
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