Clinical Research Analyst (Psychometrist) in the Rheumatology Department at the Toronto Western Hospital, UHN.

Research Analyst (Psychometrist) in the Research-Canadian Concussion Centre Department at the Krembil Research Institute, UHN.Neuropsychological Assessments, administration and scoring of tests and questionnaires, interviews with participants and data compilation.

*Operates with the highest standards of confidentiality, privacy, ethics, and discretion*Resolves conflict with professionalism and empathy.*Manages inbound calls from clients in a timely manner.*Identify additional needs Booking.com partners may have and help them to upgrade products or services

Part-time managing all reservations from apartments based in Uruguay remotely from Toronto. Communicating with guests over the phone/e-mail and extranet portals in Brazilian Portuguese and English – responding to all guest queries, addressing any possible issues and ensuring guest satisfaction at all times. Creating, and maintaining property listings and ensuring the property description is accurate in all OTAs. Communicating with and managing the reception and cleaning teams.

Ranked above peer average in quality evaluations for adherence to guidelines and company policy and procedures for confidentiality and anonymity of customer information.

Application of cognitive theory for the understanding of anxiety disorders. Evaluation of evidence from research studies and preparation of a report; compilation of graphs, charts, tables and summarized statistics of research results, submission of articles, ethic board applications, consent forms, oral and poster presentations.

Neuropsychological assessment of youth and adults of diverse ethnic-racial and cultural backgrounds.Interviews, clinical guidance, behavioural observation, use of projective and psychometric tests, data analysis, writing of reports, generation of diagnostic hypothesis, and assistance in preparing a therapeutic plan.