Roberta Medeiros Email & Phone Number

São Paulo, Brasil

São Paulo

Bogotá, Distrito Capital, Colombia

Bogotá, Distrito Capital, Colombia

Bogotá, Bogotá D.C., Colombia

Bogotá, Bogotá D.C., Colombia

Bogotá, Colombia

Main activities: Spotify Campaign - Interaction with customers by email and social media (Twitter and Facebook), response requests and inquiries information, handling problems.Key results: Customer oriented, Manage issues, Effective communication.

Medellín, Colombia

Main activities: Interaction with a company’s customers by call, provide them requests and inquiries information, handling problems, assisting in sales doing the order taking; Customer Net Promoter Score; Also assisting needs of employees and suppliers.Key results: Acting skills, Manage problems, Effective communication.

Rio De Janeiro Area, Brazil

Main activities: Creation, development and analysis of reports and strategic follow-up for the marketing and leasing of commercial salons use for tenants of 8 shopping malls. Monitoring and dissemination of periodic results. Analysis and forecast of the mix of the malls and monitoring the evolution of brands present in each of them, wish lists, and pipelines. Support in negotiations process for the executives sales, and strategic analysis of the proposed committee approval tools.Key Results: Structuring of the processes of sales, market share and market research. Automation of tools for generate information and data base for the strategic planning and decision support.

Rio De Janeiro, Brazil

Main activities: Creation, development and analysis of monitoring reports by the main trade variables. Responsible for the disclosure and presentation of accumulated periodic results for directors and shareholders; monitoring of the flow and evolving historical of inventory financing; control over the distribution of funds to the sector accounts payable to suppliers, preparation of presentation for weekly meeting of the executive board; monitoring and forecasting weekly cash flow; monthly monitoring of closed sales by supplier. Extra planning reports and monitoring during major events. Project Yellow Belt (Lean Six Sigma) to increase the sales in the department of chocolates.Key results: Support for the executive board decisions.Increased the information flow. Cash flow management. Increase of 15% in sales in the department of chocolates as a result in the Yellow Belt project.

Juiz De Fora Area, Brazil

Main activities: Conducting feasibility studies for inserting innovative products to market through the development of the Extended Business Plan to the civil and mechanical engineering technologies, through interaction and market research and analysis of macroeconomic sectors, use of QFD (Quality Function Deployment) to improve products, project control through the 5W2H method of monitoring , financial development planning and project analysis (NPV, IRR, payback, discount rate).Key results: Development of the products, extended business plan, indication for the Idea to Product Competition.

Especialista (Em Formação), Métodos Estatísticos Computacionais

Certificação, Inglês

Bacharel, Ciências Econômicas