Roberta Mcmath Email & Phone Number

Belleville, Il, Us

Edwardsville, Il

Edwardsville, Il

Maintain and update all changes to the, Pension/Health and Welfare reports, and mailed benefit checks to union offices. Handle weekly balancing of employee master file from all locations and verify information before entering data into HRIS system. Verify that all changes to coverage are reflected on monthly medical/disability/life reports; initiate premium payments due to carrier. Execute employee payroll deductions for health/optional coverages chosen at time of hire or changed throughout the fiscal year; verify/correct inaccuracies between HRIS and payroll systems. Builds and maintains vendor relationships as they pertain to resolving employee questions, disputes, and invoice accuracy. Ensures all benefit vendor/representatives are provided with employee participation information in a timely manner. Verify that all changes to coverage are reflected on monthly medical/disability/life reports; initiate premium payments due to carrier. January 2016– present

Greater St. Louis Area

ASSISTED IN NUMEROUS CAMPAIGN'S TO RECRUIT INDEPENDENT PHARMACIST INTO VARIOUS EMPLOYER NETWORKSCREATED VARIOUS SPREADSHEETS, TO SHOW CAMPAIGN RESULTSMADE PHONE CALLS TO PHARMACIST, IN ORDER TO COMPLETE THE APPLICATION PROCESSPULLED SPECIFIC CONTRACTS FOR VARIOUS DUTIESVERIFIED THAT PHARMACY CREDENTIALS WERE IN GOOD STANDINGLOADED CONTRACTS SENT OUT ACCEPTANCE LETTER'S TO PARTICIPATING PHARMACISTSENT OUT TERMINATION LETTER'S OF PHARMACIESUSE VARIOUS SYSTEMS..IE TOOL, ANCHOR SYSTEM,EXCEL,MEADCO SYSTEM

Greater St. Louis Area

PAYROLL EXPERIENCEPayroll Clerk ADP/Cerdian Dos President Casino 2YR Payroll Coordinator ADP/Pay Expert Life Care Center of America 1YRPayroll Coordinator ADP/Kronos Beauvais Manor 1 YRPayroll Coordinator ADP/QUICKBOOKS Council for Extended Care 1YRPayroll Coordinator ADP/PETROLEUM DOS CFM Stores (Petroleum OIL) 6 MONTHS

Belleville, Il

(BLUE CROSS/BLUE SHIELD OF ILLINOIS,OKLAHOMA, AND NEW MEXICO) DENTAL09/2007-05/2013 CUSTOMER ADVOCATE•RESPONSIBLE FOR RESPONDING TO DENTAL TELEPHONE AND/OR WRITTEN INQUIRIES, WORKING INDPENDENTLY AND CONSISTENTLY MEETING CUSTOMER NEEDS. •ANSWER ON A DAILY BASIS OVER 100 CALLS•RECEIVE, RESEARCH, AND PROCESS INFORMATION FROM MEMBER OR PROVIDER TO DETERMINE NEEDS/WANTS AND ENSURE CUSTOMER QUESTIONS HAVE BEEN ADDRESSED, AND DETERMINE APPROPRIATE ACTION TO BE TAKEN.•SPENT APPROXIMATELY 90% OF SCHEDULED TIME ON THE PHONE ACCORDING TO BUSINESS NEED.•ICD-CODING•READ AND INTERPRET CONTRACT LANGUAGE, GATHER APPROPRIATE DOCUMENTS, I.E. DENTAL CLAIM COPIES, DENTAL CLAIM HISTORY DATA, CANCELLED CHECKS, ON-LINE STATUS, EXPLANATION OF BENEFITS VIA TERMINAL SCREENS, INCLUDING ON-LINE DOCUMENTATIO, INTRANET, AND INTERNET.•HANDLE GROUP AND INDIVIDUAL POLICIES•RESPONSIBLE FOR RESPONDING TO PROVIDER ISSUES, ENTRY ERRORS, DUPLICATES, COORDINATION OF BENEFITS, WRONG PROVIDER, AND WRONG PATIENT ISSUES.•INTIATE AND CODE ADJUSTMENT TRANSACTIONS TO CORRECT AND RESOLVE INQURIES.•KNOWLEDGEABLE ABOUT HIPPA POLICIES•MAINTAIN COMPLETE CONFIDENTIALITY OF COMPANY BUSINESS•UTILIZE SOFTWARE: IBM 3270 (BLUE CHIP) AS 400,MICOSOFT WORD 07, DASHBOARD,INTERNET,INTRANET,PRAP SYSTEM, NEA SYSTEM, MICROSOFT EXCEL.

Greater St. Louis Area

•RESPONSIBLE FOR PROSESSING APPROXIMATELY 150 BI-WEEKLY PAYROLL•PROCESS ON A WEEKLY BASIS GARNISHMENTS, CHILD SUPPORT, TAX LEVY'S, BANKING INFORMATION, HEALTH CARE DEDUCTIONS.•ENTER ALL NEW HIRE/AND TERMINATION INFORMATION•SENT LABOR REPORTS ON A WEEKLY BASIS•RESPONSIBLE FOR STAFFING THE ENTIRE NURSING DEPARTMENT•RESPONSIBLE FOR ENTERING DEPARMENT BILLS AND MAKING SURE PAYMENTS WENT OUT TO VENDORS•RESPONSIBLE FOR MAINTAINING A PETTY CASH DRAWER •MANUALLY CREATED SCHEDULE ,APPROVED VACATIONS, SICK TIME, AND RESPONSIBLE FOR CALL-INS, AND OBTAINING COVERAGE FOR OPEN SLOTS ACCORDING TO STATE GUIDELINES.•PERFORMED NEW HIRE ORIENTATIONS, DRUG TESTS•PERFORMED BACKGROUND INVESTIGATIONS•WORK CLOSELY WITH DIRECTOR OF NURSING, DIRECTOR ADMISSIONS AND DEPARTMENT HEADS•ALSO SCHEDULE AND OBTAIN TRANSPORTATION FOR DIALYSIS PATIENTS ON A WEEKLY BASIS.•UTILIZE SOFTWARE: ADP E-TIME, MANUAL SCHEDULING, MICROSOFT EXCEL

Greater St. Louis Area

•PROCESS PAYROLL FOR UNION EMPLOYEES FOR A BI-WEEKLY PAYROLL•APPROXIMATELY 1500 EMPLOYEES•PROCESS ALLOCATED TIP PAY•PROCESSED GARNISHMENTS, UNION DUES, UNITED WAY CONTRIBUTIONS, HEALTH CARE DEDUCTIONS.•CALCULATED ALLOCATED TIPS ON A WEEKLY BASIS•UTILIZE SOFTWARE: ADP-CERDIAN DOS /MICROSOFT EXCEL

Greater St. Louis Area

09/1994-01/1999 TAXPAYER ADVOCATE•RESPONSIBLE FOR HANDLING TAX INQUIRIES, INDIVIDUAL AND BUSINESS•HAVE A GREAT UNDERSTANDING OF DEDUCTIONS,CREDITS,EXEMPTIONS OF TAXES•RESPONDED TO TAX LAW INQUIRIES I.E SELF EMPLOYMENT, EARNED INCOME CREDIT, UNEMPLOYMENT TAXES, EMPLOYMENT TAXES AND CORPORATE TAX ISSUES•INTIATED INSTALLMENT AGREEMENTS•INTIATED OFFERS OF COMPROMISE•PERFORM AUDITS ON RETURNS•INFORMED APPLICABLE SITUATIONS OF THE INJURED SPOUSE FORM•GAVE PERCISE AND COMPLETE INFORMATION ON HOW TO AMEND A RETURN •NOW HOW TO COMPLETE AND UNDERSTAND THE 1040 SERIES, 940, 941, SCHEDULE C, SCHEDULE EIC. HAS KNOWLEDGE OF THE 1120 SERIES•UTILIZE: INTERGRATED DATA RETRIEVAL SYTSTEM (IDRS) MICROSOFT EXCEL, MICROSOFT WORD01/999-2/2001 ADMINISTRATIVE ASSISTANT TO EXECUTIVE DIRECTOR OF HUMAN RESOURCES•PROVIDED ALL CLERICAL DUTIES AS NEEDED, TYPING, COPYING ETC.•RESPONSIBLE FOR PROVIDING BACKGROUND CHECKS FOR POTENTIAL HIRES•DID NEW HIRE ORIENTATIONS•TEAM MEMBER OF THE FIRST MASS HIRE OF SPECIAL SERVICE AGENTS FOR THE MIDWEST AREA•QUALIFIED APPLICATIONS•VERIFIED TRANSCRIPTS INFORMATION/CREDITS•SETUP ACCOMODATIONS FOR TRAINESS AT THE GYLNCO TRAINING FACILITY

General, 3.6

Accounting And Business/Management