Roberta Milone

Roberta Milone Email and Phone Number

Sales Cruise Specialist @ Cruise Circle
chesterfield, derbyshire, united kingdom
Roberta Milone's Location
Tiverton, England, United Kingdom, United Kingdom
About Roberta Milone

As a Sales Team Leader, I have extensive experience having worked in Sales and Marketing for much of my career, gradually being promoted through a number of related positions. I am effective and an adaptable professional, with extensive experience within fast-paced and target driven environments and a wealth of readily transferable management and business improvement skills. I make use of my interpersonal, problem-solving and negotiation skills on a daily basis and thrive within a highly pressurised environment and am motivated by meeting/exceeding targets and providing motivational, `hands-on` campaign management. I like to be a positive voice, offering support and help pro-actively, and I feel a real strength is my ability not only to manage but (crucially) to motivate. I am adept also at identifying operational problems and inefficiencies and implementing fit for purpose solutions. My career has provided me with a wealth of diverse experience, growing and directing Sales on a national and international context. I greatly enjoy all aspects of Sales, Marketing & Account Management and have consistently delivered impressive results; playing a demonstrable role in improving the performance of all the companies I have worked for. My personal maxim is to strive for excellence and it is really important to me that I enjoy my work and am able to see the positive difference I make. I see the results of my commitment every day and I am looking forward to meeting each challenge as it arises. To date, my work has delivered impressive results and played a demonstrable role in improving the performance of multiple companies.

Roberta Milone's Current Company Details
Cruise Circle

Cruise Circle

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Sales Cruise Specialist
chesterfield, derbyshire, united kingdom
Employees:
8
Roberta Milone Work Experience Details
  • Cruise Circle
    Cruise Specialist
    Cruise Circle Nov 2021 - Present
  • Luxtripper
    Sales Specialist
    Luxtripper Feb 2020 - Mar 2020
    Londra, Inghilterra, Regno Unito
    Here I enjoyed a challenging and varied role and completed the 2 weeks training on all Luxury Destinations (Maldives, rest of Indian Ocean, Indonesia, Mauritius, USA, Caribbean and Hawaii). During this time, I coordinated with cross-functional teams and supported the delivery of key objectives. Regretfully during the third week of employment I was made redundant due to the COVID-19 pandemic.
  • Iglu.Com
    International Sales Cruise Consultant (Italian Market)
    Iglu.Com Dec 2019 - Feb 2020
    Londra, Inghilterra, Regno Unito
    Following my many successes as an International Team leader, I was selected as International Sales Cruise Consultant where I was responsible for booking retail and tailor-made cruise holidays for customers and providing excellent customer service over the phone and via email. Within this capacity, I showcased extensive knowledge to narrow down specific cruise lines, destinations and offers to suit the customers’ requirements, whilst also maximising margin by tailor making their trip through adding pre and post extensions.
  • Iglu.Com
    International Team Leader (Italian Market)
    Iglu.Com Apr 2017 - Nov 2019
    London, Greater London, United Kingdom
    Here I motivated and managed a diverse team of up to 15 Agents and ensured compliance with all company standard. Within this capacity, I actively supported and led every single agent to success through managing 1-2-1 meetings and appraisals, monitoring and driving performance. I also delivered key coaching and training, imparting skills and knowledge to develop a dedicated and capable team. Leading by example, I demonstrated excellent customer service as well as ability to communicate well over the phone and via email throughout the booking process as well as providing on-going support right up until time of departure. I also maintained key knowledge of all current promotions and offers as well as product knowledge of cruise lines, vessels and global destinations.
  • Iglu.Com
    Sales Cruise Consultant (Uk Market)
    Iglu.Com Nov 2016 - Mar 2017
    Londra, Inghilterra, Regno Unito
    I was responsible for booking retail and tailor-made cruise holidays for customers and providing excellent customer service over the phone and via email. Within this capacity, I showcased extensive knowledge to narrow down specific cruise lines, destinations and offers to suit the customers’ requirements, whilst also maximising margin by tailor making their trip through adding pre and post extensions.
  • Jolly Group
    Travel Agent, Accounting Manager
    Jolly Group May 2012 - Sep 2016
    Salerno, Campania, Italia
    As a Travel Consultant I provided key support in organising a broad range of trips and experiences including honeymoons, outgoing family trips and holidays for any age range. Acting as Group Manager, I was fully responsible for groups of up to 950 people, within this capacity, I build strong relationships with hotels and led negotiations to achieve the best deals, this included the adding of transfers, excursion and activities, in order to create a better appeal on clients in having an all-inclusive package with high value for money.
  • Jolly Group Limited
    Guest Relation, Shop Assistant, Excursions Manager
    Jolly Group Limited May 2008 - Sep 2011
    Salerno, Campania, Italia
    Within this role, I worked seasons in different resorts all over Italy. As Boutique Manager, I oversaw a retail outlet shop within the hotel or the resort selling gadgets, t-shirts, bags and other items customised Jolly Animation.

Roberta Milone Education Details

Frequently Asked Questions about Roberta Milone

What company does Roberta Milone work for?

Roberta Milone works for Cruise Circle

What is Roberta Milone's role at the current company?

Roberta Milone's current role is Sales Cruise Specialist.

What schools did Roberta Milone attend?

Roberta Milone attended Università Degli Studi Di Salerno, Liceo Scientifico G. Da Procida, Salern.

Who are Roberta Milone's colleagues?

Roberta Milone's colleagues are Emma Browne, Shell G., Nicola Krzysiak, Jason Daniels, Beccy Miller.

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