Roberta Nemeth Email & Phone Number

Monmouth County, New Jersey, United States

New York City Metropolitan Area

• Service via Inside Sales a $1-2M territory, which included 450 accounts and managed event logistics annually* Attain KPIs while improving account retention, saving cancels, acquiring new clients through consultative.
• Rejuvenate territory: identify under/non- performers; drove revenue by assessing clients’ needs, setting attainable goals and individual guidance
• Follow Standard Operating Procedures (SOPs) for all account interactions within standard CRM systems
• Optimize sales through improved merchandising tactics and customer service
• Maintain timely and thorough pre-fair calls to onboard each customer, promoted book fair programs and event participation strategies, and guided clients to implement proven plans
• Support clients in setting up and operating Scholastic LMS platforms to ensure exceptional service with company products

Marlboro, New York, United States

• Provided support for teachers and program staff and worked directly with special education students
• Conferred with teachers and administrators on state guidelines, regulations, and procedures
• Active role in implementing daily activities and planned educational lessons using strategies and learning materials
• Assisted in observing, recording, and charting behaviors, then communicated student progress with teachers

New York City Metropolitan Area

• Maintained high call volume sales and restocking for book fairs
• Provided customers with immediate and courteous service for orders and shipment logistic information
• Executed troubleshooting methods to establish quality assurance and reliability

Manalapan Township, New Jersey, United States

• Taught students grades K-8 in all subject areas
• Applied curriculum and instruction in classrooms using lesson plans
• Monitored students’ progress and reviewed schedules with administrators