Roberta Oden (Kelley) Email & Phone Number

Elkridge, Maryland, United States

Elkridge, Maryland, United States

Clarksburg, MD

• Process claims for automobiles that are deemed a total loss
• Contact customers to gather title and financial information
• Contact banks and/or lien holders to obtain payoff information, request lien release and/or letter of guarantee
• Issue payments to customers and lien holders via check and electronic methods
• Work with Claims Adjusters to explain valuation method to customers
• Work with salvage company to ensure vehicles are picked up in a timely manner, and all titles executed per state guidelines

Hagerstown, MD

Process requests from mortgage companies for residential appraisals

Hagerstown, Maryland

Process credit card applications for several different vendors

I worked in a call center answering questions relating to customer's flexible spending account debit cards. I would activate their card, re-issue lost or stolen cards and suspend their card when necessary. I also informed customers of how and where they are able to use their debit card, as well as what purchases their plan would cover. Furthermore, I would.

New Oxford, PA

I would assist the teacher with day to day activities, individually plan social and educational activities, and observe, record, and graph specific data for each student. I wouldadminister minor medical attention when necessary. I partnered with the teacher, teacher’s assistant, and students’ Therapeutic Support Staff in monitoring specific behavior.

New Oxford, PA

I performed filing, copying, data entry. I reorganized every company employee’s personnel file. For all new hires I would personally contact them to provide instructions on how to access their new company e-mail accounts, and how to choose their passwords. I worked with the human resources insurance administrator contacting employees whose insurance.

New Oxford, PA

I was responsible for fingerprinting new hires for FBI background checks. I would send them digitally to the company who process them to send to the FBI. I would advise the new hires of the process, length of time it takes and when to expect the results of the background check and whom to call for any questions. I also advised them how to register for the.

Rockville, Maryland

Supervised up to 25 employees at one time, monitor food and labor costs throughout shift, ensure safe handling of food and beverage, ensure quality food presentation, drove sales to over $100,000 per week, delegated cleaning assignments, observed and coached employees on company's brand, values and culture, delivered excellent guest service, prepared.