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Roberta Perniciotti De Andrade is listed as Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach at Ramos & Silva - Banking Correspondent for Financial Services, a with 1209 employees, based in São José Do Rio Preto, São Paulo, Brazil. AeroLeads shows a work email signal at epdex.com.br and a matched LinkedIn profile for Roberta Perniciotti De Andrade.
Roberta Perniciotti De Andrade previously worked as Head of Products, CRM and Innovation at Ramos & Silva - Banking Correspondent For Financial Services and Senior Commercial Intelligence Manager at Ramos & Silva - Banking Correspondent For Financial Services. Roberta Perniciotti De Andrade holds Business Administration And Management, General from Fundação Getulio Vargas / Fgv.
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AeroLeads found 1 current-domain work email signal for Roberta Perniciotti De Andrade. Compare company email patterns before reaching out.
With a career focused on leading and developing diverse teams, I currently oversee strategic planning for customer experience, digital channels, data engineering, CRM, customer success, and Contact Center operations. My expertise lies in implementing innovative solutions that drive growth in B2B2C and B2B2B environments, always with a customer-centric approach. In the intersection of marketing, sales, and technology, I've spearheaded digital transformation initiatives, implemented nationwide systems and processes, optimizing revenue and fostering strong partnerships. Guided by a passion for learning and a commitment to simple and scalable solutions, I strive to make a positive impact on society while embracing diversity. Native Portuguese, very good command of English (C1 Level).
Listed skills include Marketing Management, E Commerce, Powerpoint, Planejamento De Projetos, and 27 others.
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A career timeline built from the work history available for this profile.
São José Do Rio Preto, São Paulo, Brasil
· Leader of Strategic Planning for Products, CRM, Digital Channels, Data Engineering and RPA, and Contact Center - customer service, customer success and sales operations (B2B2C, B2B2B).
São José Do Rio Preto, São Paulo, Brasil
· Market intelligence, competition monitoring, and trend analysis based on extensive data.· Led sales enablement, developed playbooks, sales performance metrics, and KPIs.· Key role in connecting marketing, sales, customer success, and technology areas.
São José Do Rio Preto, São Paulo, Brasil
· Project management for deployment of ERP, CRM, and other systems.· Leading initiatives to implement innovative technologies to streamline operations, sales, and boost productivity.
São Paulo, São Paulo, Brasil
· Developed new business ventures of digital products (startups).· Supported the structuring and improvement of sales processes: customer success, strategies, built and developed the commercial team and leadership.· Assisted in negotiating inbound and outbound marketing media, both offline and digital.· Prospected partnerships and new business opportunities.· Managed press relations, defined agenda strategies to enhance brand reputation.· Represented the institution at GPTW… Show more · Developed new business ventures of digital products (startups).· Supported the structuring and improvement of sales processes: customer success, strategies, built and developed the commercial team and leadership.· Assisted in negotiating inbound and outbound marketing media, both offline and digital.· Prospected partnerships and new business opportunities.· Managed press relations, defined agenda strategies to enhance brand reputation.· Represented the institution at GPTW events in São Paulo, SP. Show less
São Paulo, São Paulo, Brasil
· Led the successful launch of official stores in Brazil (Shoppings Malls in Sao Paulo, SP, Brazil).· Provided support for e-commerce initiatives from inception to execution.· Guided the seamless integration of commercial and operational functions within the stores, prioritizing customer-centricity and operational efficiency.· Managed the implementation of CRM systems, inventory management solutions, and digital customer service enhancements, streamlining operations and enhancing… Show more · Led the successful launch of official stores in Brazil (Shoppings Malls in Sao Paulo, SP, Brazil).· Provided support for e-commerce initiatives from inception to execution.· Guided the seamless integration of commercial and operational functions within the stores, prioritizing customer-centricity and operational efficiency.· Managed the implementation of CRM systems, inventory management solutions, and digital customer service enhancements, streamlining operations and enhancing the overall customer experience. Show less
São Paulo, São Paulo, Brasil
● Directed operational and commercial functions, as well as the recruitment and training of the campus team in São Paulo - SP.● Developed impactful commercial strategies to attract, enroll and support students, prioritizing their educational experience.● Nurtured strategic partnerships to enhance brand visibility and unit promotion, fostering a sense of belonging.● Served as a point of contact for students, parents, educators, coordinators, and partners, ensuring personalized… Show more ● Directed operational and commercial functions, as well as the recruitment and training of the campus team in São Paulo - SP.● Developed impactful commercial strategies to attract, enroll and support students, prioritizing their educational experience.● Nurtured strategic partnerships to enhance brand visibility and unit promotion, fostering a sense of belonging.● Served as a point of contact for students, parents, educators, coordinators, and partners, ensuring personalized support. Show less
São Paulo, São Paulo, Brasil
· Coordination of the inside sales and customer success team: overseeing inbound and outbound sales call center operations and customer service care.· Management of the digital product sales platform (B2C and B2B).· Acquisition and nurturing strategic partnerships for brand promotion, positioning, and sales.· Supervision of digital marketing agencies and press relations.· Development and presentation of projects and outcomes to shareholders, board members, and executive… Show more · Coordination of the inside sales and customer success team: overseeing inbound and outbound sales call center operations and customer service care.· Management of the digital product sales platform (B2C and B2B).· Acquisition and nurturing strategic partnerships for brand promotion, positioning, and sales.· Supervision of digital marketing agencies and press relations.· Development and presentation of projects and outcomes to shareholders, board members, and executive leadership. Show less
São Paulo, São Paulo, Brasil
· Head of Customer Service, Marketing, Sales, Product, and IT departments.· Directing strategic planning for new business ventures and expansion, designing organizational models, processes, data analysis, and defining key performance indicators.· Implementing strategies for student acquisition, retention, and loyalty.
São Paulo E Região, Brasil
· Management of academic activities for 30 coordinators and over 800 faculty members.· Nurturing partnerships with B2C and B2B associates, promoting the institution's brand at professional expos.· Responsible for continuous improvement of course programs and student services based on satisfaction surveys and market best practices.
Other employees you can reach at ramosilva.com.br. View company contacts for 1209 employees →
Marcelo Ramos
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesPorto Alegre, Rio Grande Do Sul, Brazil
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SR
Samanta Regina Campos
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesGreater São Paulo Area, Brazil
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PB
Paulo Belon
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesSão Paulo, Brazil
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AN
Adriele Nascimento
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesCabo Frio, Rio De Janeiro, Brazil
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MA
Mayara Aparecida Dos Santos
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesAvaré, São Paulo, Brazil
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RL
Raiane Lima
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesCaçapava, São Paulo, Brazil
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AJ
Arnaldo Juarez Ribeiro Junior
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesPrata, Minas Gerais, Brazil
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MR
Marcia Reis
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesRio De Janeiro, Brazil
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AM
Antônio Marcos Gonçalves Dos Santos
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesCarapicuíba, São Paulo, Brazil
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EM
Eduardo Medeiros
Colleague at Ramos & Silva - Banking Correspondent For Financial ServicesGoiânia, Goiás, Brazil
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Quick answers generated from the profile data available on this page.
Roberta Perniciotti De Andrade works for Ramos & Silva - Banking Correspondent for Financial Services.
Roberta Perniciotti De Andrade is listed as Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach at Ramos & Silva - Banking Correspondent for Financial Services.
AeroLeads has found 1 work email signal at @epdex.com.br for Roberta Perniciotti De Andrade at Ramos & Silva - Banking Correspondent for Financial Services.
Roberta Perniciotti De Andrade is based in São José Do Rio Preto, São Paulo, Brazil while working with Ramos & Silva - Banking Correspondent for Financial Services.
Roberta Perniciotti De Andrade has worked for Ramos & Silva - Banking Correspondent For Financial Services, Alfacon, G-Shock (Nltime Group E Casio), Redzero - School Of Games And Digital Entertainment, and Abril Educação - Educational Systems And Publishing Company.
Roberta Perniciotti De Andrade's colleagues at Ramos & Silva - Banking Correspondent for Financial Services include Marcelo Ramos, Samanta Regina Campos, Paulo Belon, Adriele Nascimento, and Mayara Aparecida Dos Santos.
You can use AeroLeads to view verified contact signals for Roberta Perniciotti De Andrade at Ramos & Silva - Banking Correspondent for Financial Services, including work email, phone, and LinkedIn data when available.
Roberta Perniciotti De Andrade holds Business Administration And Management, General from Fundação Getulio Vargas / Fgv.
Roberta Perniciotti De Andrade is listed with skills including Marketing Management, E Commerce, Powerpoint, Planejamento De Projetos, Planejamento De Mercado, Marketing Comercial, Operating Systems, and Microsoft Powerpoint.
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