Roberta Perniciotti De Andrade
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Roberta Perniciotti De Andrade Email & Phone Number

Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach at Ramos & Silva - Banking Correspondent for Financial Services
Location: São José Do Rio Preto, São Paulo, Brazil 9 work roles 5 schools
1 work email found @epdex.com.br LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach
Location
São José Do Rio Preto, São Paulo, Brazil
Company size

Who is Roberta Perniciotti De Andrade? Overview

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Roberta Perniciotti De Andrade is listed as Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach at Ramos & Silva - Banking Correspondent for Financial Services, a company with 1209 employees, based in São José Do Rio Preto, São Paulo, Brazil. AeroLeads shows a work email signal at epdex.com.br and a matched LinkedIn profile for Roberta Perniciotti De Andrade.

Roberta Perniciotti De Andrade previously worked as Head of Products, CRM and Innovation at Ramos & Silva - Banking Correspondent For Financial Services and Senior Commercial Intelligence Manager at Ramos & Silva - Banking Correspondent For Financial Services. Roberta Perniciotti De Andrade holds Business Administration And Management, General from Fundação Getulio Vargas / Fgv.

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Profile bio

About Roberta Perniciotti De Andrade

With a career focused on leading and developing diverse teams, I currently oversee strategic planning for customer experience, digital channels, data engineering, CRM, customer success, and Contact Center operations. My expertise lies in implementing innovative solutions that drive growth in B2B2C and B2B2B environments, always with a customer-centric approach. In the intersection of marketing, sales, and technology, I've spearheaded digital transformation initiatives, implemented nationwide systems and processes, optimizing revenue and fostering strong partnerships. Guided by a passion for learning and a commitment to simple and scalable solutions, I strive to make a positive impact on society while embracing diversity. Native Portuguese, very good command of English (C1 Level).

Listed skills include Marketing Management, E Commerce, Powerpoint, Planejamento De Projetos, and 27 others.

Current workplace

Roberta Perniciotti De Andrade's current company

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Ramos & Silva - Banking Correspondent for Financial Services
Ramos & Silva - Banking Correspondent For Financial Services
Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach
brazil
Employees
1209
AeroLeads page
9 roles

Roberta Perniciotti De Andrade work experience

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Head Of Products, Crm And Innovation

Current

São José Do Rio Preto, São Paulo, Brasil

· Leader of Strategic Planning for Products, CRM, Digital Channels, Data Engineering and RPA, and Contact Center - customer service, customer success and sales operations (B2B2C, B2B2B).

Oct 2023 - Present

Senior Commercial Intelligence Manager

São José Do Rio Preto, São Paulo, Brasil

· Market intelligence, competition monitoring, and trend analysis based on extensive data.· Led sales enablement, developed playbooks, sales performance metrics, and KPIs.· Key role in connecting marketing, sales, customer success, and technology areas.

May 2020 - Sep 2023

It Project Manager

São José Do Rio Preto, São Paulo, Brasil

· Project management for deployment of ERP, CRM, and other systems.· Leading initiatives to implement innovative technologies to streamline operations, sales, and boost productivity.

May 2019 - Apr 2020

Head Of Business Strategy And Sales

São Paulo, São Paulo, Brasil

· Developed new business ventures of digital products (startups).· Supported the structuring and improvement of sales processes: customer success, strategies, built and developed the commercial team and leadership.· Assisted in negotiating inbound and outbound marketing media, both offline and digital.· Prospected partnerships and new business.

Oct 2018 - Apr 2019

Head Of Expansion, Operations And Sales

G-Shock (Nltime Group E Casio)

São Paulo, São Paulo, Brasil

· Led the successful launch of official stores in Brazil (Shoppings Malls in Sao Paulo, SP, Brazil).· Provided support for e-commerce initiatives from inception to execution.· Guided the seamless integration of commercial and operational functions within the stores, prioritizing customer-centricity and operational efficiency.· Managed the implementation of.

Aug 2016 - Oct 2018

General Manager

Redzero - School Of Games And Digital Entertainment

São Paulo, São Paulo, Brasil

  • Directed operational and commercial functions, as well as the recruitment and training of the campus team in São Paulo - SP.
  • Developed impactful commercial strategies to attract, enroll and support students, prioritizing their educational experience.
  • Nurtured strategic partnerships to enhance brand visibility and unit promotion, fostering a sense of belonging.
  • Served as a point of contact for students, parents, educators, coordinators, and partners, ensuring personalized… Show more
  • Served as a point of contact for students, parents, educators, coordinators, and partners, ensuring personalized support. Show less
Jan 2014 - Jun 2016

Senior Commercial Coordinator

São Paulo, São Paulo, Brasil

· Coordination of the inside sales and customer success team: overseeing inbound and outbound sales call center operations and customer service care.· Management of the digital product sales platform (B2C and B2B).· Acquisition and nurturing strategic partnerships for brand promotion, positioning, and sales.· Supervision of digital marketing agencies and.

Jan 2013 - Jan 2014

Head Of Business And Operations

São Paulo, São Paulo, Brasil

· Head of Customer Service, Marketing, Sales, Product, and IT departments.· Directing strategic planning for new business ventures and expansion, designing organizational models, processes, data analysis, and defining key performance indicators.· Implementing strategies for student acquisition, retention, and loyalty.

Aug 2008 - Jun 2012

Academic Manager

São Paulo E Região, Brasil

· Management of academic activities for 30 coordinators and over 800 faculty members.· Nurturing partnerships with B2C and B2B associates, promoting the institution's brand at professional expos.· Responsible for continuous improvement of course programs and student services based on satisfaction surveys and market best practices.

Jan 2006 - Jul 2008
Team & coworkers

Colleagues at Ramos & Silva - Banking Correspondent for Financial Services

Other employees you can reach at ramosilva.com.br. View company contacts for 1209 employees →

5 education records

Roberta Perniciotti De Andrade education

Master Of Business Administration (Mba), Business Intelligence

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Master Of Business Administration - Mba, Project Management

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FAQ

Frequently asked questions about Roberta Perniciotti De Andrade

Quick answers generated from the profile data available on this page.

What company does Roberta Perniciotti De Andrade work for?

Roberta Perniciotti De Andrade works for Ramos & Silva - Banking Correspondent for Financial Services.

What is Roberta Perniciotti De Andrade's role at Ramos & Silva - Banking Correspondent for Financial Services?

Roberta Perniciotti De Andrade is listed as Head of Growth Marketing and Sales | Customer Experience | Product Strategy | CRM | Business and Solutions | Artificial Intelligence | Innovation | CAC® - Certified Agile Coach at Ramos & Silva - Banking Correspondent for Financial Services.

What is Roberta Perniciotti De Andrade's email address?

AeroLeads has found 1 work email signal at @epdex.com.br for Roberta Perniciotti De Andrade at Ramos & Silva - Banking Correspondent for Financial Services.

Where is Roberta Perniciotti De Andrade based?

Roberta Perniciotti De Andrade is based in São José Do Rio Preto, São Paulo, Brazil while working with Ramos & Silva - Banking Correspondent for Financial Services.

What companies has Roberta Perniciotti De Andrade worked for?

Roberta Perniciotti De Andrade has worked for Ramos & Silva - Banking Correspondent For Financial Services, Alfacon, G-Shock (Nltime Group E Casio), Redzero - School Of Games And Digital Entertainment, and Abril Educação - Educational Systems And Publishing Company.

Who are Roberta Perniciotti De Andrade's colleagues at Ramos & Silva - Banking Correspondent for Financial Services?

Roberta Perniciotti De Andrade's colleagues at Ramos & Silva - Banking Correspondent for Financial Services include Lucycarla Oliveira, Jorge Anderson Garcia Dos Santos, Lana Brito, Daiane Cristina, and Jeniffer Longhi.

How can I contact Roberta Perniciotti De Andrade?

You can use AeroLeads to view verified contact signals for Roberta Perniciotti De Andrade at Ramos & Silva - Banking Correspondent for Financial Services, including work email, phone, and LinkedIn data when available.

What schools did Roberta Perniciotti De Andrade attend?

Roberta Perniciotti De Andrade holds Business Administration And Management, General from Fundação Getulio Vargas / Fgv.

What skills is Roberta Perniciotti De Andrade known for?

Roberta Perniciotti De Andrade is listed with skills including Marketing Management, E Commerce, Powerpoint, Planejamento De Projetos, Planejamento De Mercado, Marketing Comercial, Operating Systems, and Microsoft Powerpoint.

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