Roberta Ramirez Email & Phone Number

Franca, São Paulo, Brasil

Franca, São Paulo, Brasil

Managed order processing on e-commerce platforms, issued invoices, and generated shipping labels using Bling and Tiny.Conducted product inspection, labeling, and packaging, as well as provided general administrative support.Created spreadsheets to optimize sales price calculations and organize product lists.Organized product photo files on Google Drive and important documents.Conducted market research to identify opportunities for improving performance metrics.Edited photos… Show more Managed order processing on e-commerce platforms, issued invoices, and generated shipping labels using Bling and Tiny.Conducted product inspection, labeling, and packaging, as well as provided general administrative support.Created spreadsheets to optimize sales price calculations and organize product lists.Organized product photo files on Google Drive and important documents.Conducted market research to identify opportunities for improving performance metrics.Edited photos and created product mockups using Photoshop.Listed and monitored ads on marketplaces such as Mercado Livre, Amazon, and Magalu.Managed order processing on e-commerce platforms, issued invoices, and generated shipping labels using Bling and Tiny. Conducted product inspection, labeling, and packaging, as well as provided general administrative support. Created spreadsheets to optimize sales price calculations and organize product lists. Organized product photo files on Google Drive and important documents. Conducted market research to identify opportunities for improving performance metrics. Edited photos and created product mockups using Photoshop. Listed and monitored ads on marketplaces such as Mercado Livre, Amazon, and Magalu.Competências: Inventory control · Data entry · Organizational skills · Sales · Advertising sales · Multitasking · Image editing · Adobe Photoshop · Invoicing · Search engine optimization (SEO) · Stock control · Administrative processes · Marketing · Project planning · Digital marketing · ERP system (SIGE) · E-commerce optimization · Sales platforms · Product listing Show less

Home Office

Planning and creating content for Facebook and InstagramProducing and editing visual and written content for social mediaReviewing, scheduling, and monitoring postsAnalyzing data and creating performance reports to track metricsResponding to and monitoring interactions (customer service) on social mediaCoordinating with collaborators to establish partnerships

Rancharia, São Paulo, Brazil

Received, stored, organized, and inspected goods at the distribution center.Separated packages for transportation and supported the driver in planning delivery routes.Controlled logistics documents and monitored deliveries until final destination, ensuring timeliness and quality.Recorded delivery cancellations and returns according to carrier and customer feedback.Collaborated with suppliers and carriers to ensure process efficiency.

Franca, São Paulo, Brazil

Provided customer service, answered inquiries, and made necessary referrals.Answered and transferred phone calls, recorded data and information.Prepared reports, updated records, and maintained physical and digital files.Organized, archived, and maintained documents, files, and databases.Drafted, typed, and distributed documents, communications, and emails.Managed agendas and appointments, monitored administrative processes, and provided operational support to other… Show more Provided customer service, answered inquiries, and made necessary referrals.Answered and transferred phone calls, recorded data and information.Prepared reports, updated records, and maintained physical and digital files.Organized, archived, and maintained documents, files, and databases.Drafted, typed, and distributed documents, communications, and emails.Managed agendas and appointments, monitored administrative processes, and provided operational support to other departments. Show less