Roberta Richards Email & Phone Number

Results driven and self-starting mortgage professional with a diverse knowledge in operations, underwriting and management within the retail/wholesale mortgage industry. Excellent understanding and implementing time management, organizational skills, relationship building and exceptional customer service with internal and external partners in loan processing in wholesale and retail. Extensive knowledge of guidelines for VA, FHA, Conventional, Jumbo, DSCR, Trid and Compliance. Detail-oriented, analytical thinker with the ability to see the whole picture and find solutions and provide a better experience for the customer. Dedicated to lead and cultivate a team atmosphere, working with a common goal. Expert in composing job aids supporting operational processes, procedures utilized in training for staff members. I thrive in a fast-paced deadline orientated company