Roberta Schult Email & Phone Number

As the Director of Rooms at Embassy Suites by Hilton Minneapolis Airport, I oversaw the daily operations of the front office, housekeeping, and guest services departments, ensuring the highest standards of quality, service, and satisfaction for our guests. I have over 30 months years of experience in the hospitality industry, working my way up from a Guest Service Agent at Embassy Suites Bloomington, MN. As the Director of Rooms, I managed a team of 65 associates, specialized in guest satisfaction, and providing an excellent product for our guest. I also assisted with the budget, revenue, and inventory of the hotel. I have developed strong skills in hotel management, hospitality management, and customer service, as well as a passion for creating memorable and positive experiences for our guests. I am a hospitality leader with a mission to deliver excellence, innovation, and value to our guests, our team, and our company.

Listed skills include Hospitality, Customer Service, Hospitality Industry, Hotels, and 7 others.