Volunteer, Customer Service Representative
Volunteer, front desk reception areas, patient transfers and transport, copying, filing. All other duties as required.
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@kp.org
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Roberta Singleton is listed as Medical Office Administration based in Antioch, California, United States. AeroLeads shows a work email signal at kp.org and a matched LinkedIn profile for Roberta Singleton.
Roberta Singleton previously worked as Volunteer, Customer Service Representative at Kaiser Permanente and Lead Client Services Representative at New Connections. Roberta Singleton holds Diploma, Medical Office Administrator, 3.75 from Heald College.
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Twenty years of professional administrative experience, eight of which as an Executive Secretary to the Director of Risk Management for a multi-billion dollar building maintenance company. Promoted to claims supervisor after three years. In charge of four claim operators.overseeing insurance coding for insurance liability claims in excess of $1,500,000 a month and by maintaining nearly 100% accuracy of coding and billing of 400 to 500 insurance claims a month. Trained employees in proper insurance coding and created statistical/technical coding manuals. My experiences have taught me to learn quickly, multi-task and be flexible with ever changing environments. My proven track record of meeting deadlines, being organized, and efficiently prioritizing and handling multiple tasks inusring required information is collected, integrated, compiled and analyzed on a timely basis. Also, my ability to navigate multiple data entry systems and other relevant applications, such as AS400 systems, MicroSoft Excel, Access, Word and PowerPoint.My goals is to obtain a position as an administrative assistant for a well established company, preferrably in the healthcare industry where, I can utilize my medical office administration training and apply my prior work experience in management, customer service and exceptional communicate skills which allows me to work well alongside others. An opportunity to show my employer how honest and dependable my work ethic proves along with outstanding care and service to all.
Listed skills include Microsoft Excel, Microsoft Office, Microsoft Word, Medical Manager, and 21 others.
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Sand Creek Rd, Antioch, CA
Volunteer, front desk reception areas, patient transfers and transport, copying, filing. All other duties as required.
Set up front office and create procedure reference materials after office relocation. Provided outstanding customer service by scheduling appointments, group sessions, invoicing, accounts receivables, payables and receipts. Resolve customer billing issues and trained new hires.
First point of contact required to distribute work to staff, managers, writers and artist. Request graphics, bonds, lettters, financials, insurance certificates, pre-qualifications. Database proposal files and monitor upcoming deadlines. Format and edit proposals, spreadsheets and marketing materials on MS Word and Excel.
510 G Street, Antioch, CA
Maintained and updated the district wide employee database using multiple data sources (Subfinder System). Receptionist and client services representative.
Walnut Creek, CA
Maintained all client contract files and correspondence using MS Word. Processed weekly payroll using MS Access, bid proposals, reports, spreadsheets using MS Excel. Met all project deadlines and request for graphics, bonds and financials. Prepared preliminary notices, lien releases, insurance certificates, billings and orders.
San Francisco, CA
Oversaw the Public Liability and Property damage claims plus Texas Workers Compensation claims in billing and coding for in excess of $1,500,000 a month. Created Coordinating Claims Manual and trained numerous employees in proper statistical and technical coding maintaining near 100% accuracy of coding and billing of 400 to 500 insurance claims a month.
San Francisco Bay Area
Promoted to Claims Supervisor within 3 years. Prepared cases for trial, deposition and inspection. Created attorney litigation correspondence. In charge of expense reports, travel itineraries and calendars.
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Roberta Singleton is listed as Medical Office Administration.
AeroLeads has found 1 work email signal at @kp.org for Roberta Singleton.
Roberta Singleton is based in Antioch, California, United States.
Roberta Singleton has worked for Kaiser Permanente, New Connections, Innovative Technical Solutions, Inc., Antioch Unified School District, and Prosiding, Inc..
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Roberta Singleton holds Diploma, Medical Office Administrator, 3.75 from Heald College.
Roberta Singleton is listed with skills including Microsoft Excel, Microsoft Office, Microsoft Word, Medical Manager, Lotus 123, Filemaker, File Management, and Adobe Acrobat.
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