Roberta Small Email & Phone Number

Barrie, On, Ca

Barrie, Ontario, Canada

Currently managing two clinics within the Lifemark community; Lifemark Physiotherapy Bell Farm Road and Resolution Physiotherapy & IMS ClinicResponsible for billing, payroll, AR management, scheduling. Assisting in monthly and quarterly budgeting, hiring process and employee training. Health and safety. As well as preforming various general office duties such as answering multiple telephone lines, communicating with doctors and insurance companies on behalf of the client and clinic, ordering and distributing both office and medical supplies throughout clinic. Responsible for greeting clients, assisting with client information forms, scheduling appointments, verifying insurance details and collecting payments. Transcribing and proof reading letters and repoets on behalf of therapists.C

Remote assisting in various admin tasks including creating forms, typing dictations, proofreading/editing letters, bank reconciliations, bookkeeping, email/phone communications for client bookings and inquires, etc.

Orillia, On

Responsible for greeting clients, assisting with client information forms, scheduling appointments, verifying insurance details and collecting payments. Preforming various general office duties such as answering multiple telephone lines, communicating with doctors and insurance companies on behalf of the client and clinic, as well as ordering and distributing both office and medical supplies throughout clinic.

Barrie, Ontario, Canada

Responsible for greeting clients, assisting with client information forms, scheduling appointments, verifying insurance details and collecting payments. Transcribing and proof reading letters on behalf of therapists. Preforming various general office duties such as answering multiple telephone lines, communicating with doctors and insurance companies on behalf of the client and clinic, as well as ordering and distributing both office and medical supplies throughout clinic

Barrie On

On behalf of Cogeco Cable I assisted customers with inquires regarding their cable, internet, and phone service. I assisted in billing, sales, collections, complaints and general customer service. Commended for customer service satisfaction, including awards in sales proficiency and work order accuracy.

American Sign Language (Asl)

Beginner 2

American Sign Language (Asl)

Beginner 1

Diploma, Medical Office Administration, 93 Gpa

Courses included: Introduction to Keyboarding, Computer Business Documentation, Office Procedures and Strategies, Spreadsheet.

Animal Care

Program included: Introduction to Animal Care Services, Working with People, Animal Identification and Assessment, Health and Safety.

High School, 12