Roberta Stetson Email & Phone Number

Pleasanton, California, United States

Support the Operations Services Department for the City of Pleasanton in an Administrative duty as well as Customer Support.• Receive, screen and respond to requests and complaints from visitors and telephone callers.• Answer questions from coworkers, City staff and the public regarding office operations and policies.• Process payment transactions with specific software for the City.• Assist customers with creating account for Water & Sewer with the City as well as ending services using specific software for the City.• Update and distribute Rabies dog licensing.• Assist with collections for delinquent billing on customers.• Maintain department files, materials and information of a confidential nature.• Perform routine administrative duties related to departmental operations.• Perform computer data entry to record and retrieve department information and to prepare correspondence and reports, etc.

Danville, Ca

Inform customers of products and services available. Ensure that customers are directed to the appropriate section section of their interests. Identify sales opportunities and follow up on existing accounts for business development. Instruct students in knitting and crocheting.

San Ramon, Ca

Livermore, Ca

Provide Administrative support in Purchasing in the Grocery Department. Responsible for daily maintenance of Purchase Orders, department filing system and vendor billing. Ability to handle multiple projects simultaneously to meet goals and deadlines.• Sort, file, scan and maintain invoices, receipts, contracts and other department documents.• Track purchase orders on a daily basis.• Work closely with Vendors, Brokers and Buyers to manage inventory and buying merchandise.• Check information for accuracy.• Responsible for preporation and submission to A/P of account specific billing spreadsheets.• Maintain vendor contacts with current information for all Grocery department.• Responsible for set up of new items.• Good time management and organizational skills.• Create and maintain complex reports.• Compile minor statistical data.• Respond to inquiries in my area of responsibility.• Computer skills include Word Processing and Excel Spreadsheets.• Answer department phones as needed and route to appropriate area.

Livermore, Ca

Provide administrative support for both Billing and Marketing Departments. Responsible for daily maintenance of department filing-system and vendor repayment requests, accurate timely processing and payment of promotions billing, preparation and submission to A/P of account specific billing spreadsheets with relevant information for all marketing promotional programs to include scans, rewards, ads, new item placement and "Fair Share" program. Track net income generated from billing and report regularly. Assist in Marketing, editing pages for publication.

Pleasanton, Ca

Provide administrative support for both Billing and Marketing Departments at Unified Grocers.

Responsible for the front and back office needs of a specialty retail store. Also oversees all Special Events hosted by the store. - Day-to-day duties include: payroll, staff schedule, class schedule, customer service, arrange instructor seminars. - Special Events duties include: Organization, catering, procedure equipment, reservations for guest speakers, hotel accommodations, keeping event on schedule.

Pleasanton, Ca

Responsible for the administrative functions of an insurance brokerage firm. Duties include: processing new enrollments, terminations of coverage, spreadsheets, packaging enrollment kits for new clients, data processing, customer service, conferences for new clients, and verifying new enrollments, terminations, etc.

San Francisco, Ca

Accounting clerk for the law office of Low, Ball & Lynch. Duties include: billing in Accounts Payable, data processing, customer service, and assisting in various conferences that the firm hosted.

Pleasanton, Ca

Worked in a volunteer capacity as the Special Events Manager for the Lydiksen Elementary School Halloween Carnival. Responsible for the strategic oversight of one of Lydiksen's major fund raisers. This event brought in more that $1,500 to the school's parent/teacher organization. Managed and delegated more than 100 volunteers to successfully run the carnival's games, prizes, food, and entertainment. Also responsible for the management of accounts receiveable and accounts payable.

Bachelor Of Arts (Ba), English Literature, English Language And Literature, General

Bachelor'S Degree, English Language And Literature, General