Roberta Stoppelli Email & Phone Number

Napoli, Campania, Italia

Switzerland

and maintain open lines of communication among senior executives, board members, middle management, and employees worldwide. Assist and support HR in organizing the job application and interview process.• Interact confidently with leadership on a global basis, to arrange meetings, conference calls, diary schedules.• Manage and maintain agendas and calendars.• Organize on-site employee events, including managing budgets and deadlines, and coordinating point-to-point travel needs (car, flight, hotel, etc.)• Coordinate weekly timesheet and expense report processing.• Prepare minutes of meetings and assist with the follow-up actions.• Prepare agendas for local and global Executive’s’ and Board of Directors’ meetings, in-house and off-site.• Travel booking and coordination, submission of expense claims, coordination of large-scale travel requirements for Executives and Directors.• Develop working relationships with internal and external Directors and Directors’ assistants to facilitate the information flow and scheduling process.• Coordinate meetings, arrange Skype and Zoom conferences, reserve conference rooms, organize food service, for internal Executives’ meetings, Company’s annual conference, internal and global Director’s meetings.• Serve as a communication link, and team up with other Executives and PAs, and provide back-up assistance as needed.• Maintain quality control by proofing work for errors, consistency, and format following the company’s guidelines.• Welcome and coordinate visitors, on behalf of the Senior Management team.• Assist and support HR in organizing the job application and interview process.• Maintain the highest levels of internal and external confidentiality.

London, United Kingdom

• To advise the hosts as soon as guests arrive and ensure that all visitor details are recorded.• Ensure that all external guests are directed to the appropriate area of the building to be met by their host(s)• To keep the Reception desks and areas tidy at all times.• Assisting BD to organise events. Placing orders and being the point of contact in the London office and working at events.• Ensure company procedures regarding personnel are followed at all times (e.g. sickness, absence, lateness, annual leave, appraisals, overtime) with correct documentation completed and distributed as necessary.• Preparing weekly/monthly reports.• Manage the use of rooms and ensure the smooth running of cleaning, clearing, tidying of rooms, liaise and support catering.• To book meeting rooms and conference calls.• Liaise with all other TLT offices over the UK ( Manchester, Glasgow, Belfast, Bristol) • Provide administrative support when necessary.• To attend both on site and external training courses as and when necessary.• Training of new staff and/or support team members.• Ensuring visitors are entered onto the Building Visitor database through an online software package.• Maintain and practise a high degree of confidentiality and integrity.

London, United Kingdom

• Improving front of house operation and communication between reservation, event, and reception departments, therefore, creating a smooth workflow and an impeccable running of the logistic side of the business.• Being a point of contact between different areas of the business. • Developing cross-training sessions for the team within reservation and reception departments and within other departments (such as bar - kitchen - butchery) • Being a strong and reliable figure for the team. • Promoted from Head Receptionist to Reception Manager• Being responsible for the operational day to day running of the Reception Reservation and Event department for a restaurant of 500 covers.• Managing a team of 16 (Reception, Event and Reservation center team), holidays, rota, recruitment, appraisals.• Assessing and reviewing the Reception, Event, and Reservation department to ensure a high level of effective communication between departments.• Ensuring good relations with guests, continually assessing and following up guest comments/criticisms/complaints/requests.• Training and developing the team.• Being familiar with all the restaurant functions and business activities.• Organizing everyday table allocations.• Dealing with e-mail correspondence and documents.• Update appointment calendars and arrange meetings.• Supervise events and support staff as needed.• Ensures that PDR (private dining room) set up is following customer requirements.

Napoli

• Be the main point of contact for all students, parents, actors.• Improved communication between all staff members (actors, directors, students, stage crew) by anticipating all needs, ensuring a positive experience.• Responding promptly and professionally to all directors’ requests.• Organizing and supervising all castings, events, and premieres.• Overseeing general office operations providing administrative support.• Maintain

Bachelors Of Arts In “Translation And Interpreting”, Modern Languages

Assistente Educatore Cinofilo

Yoga Teacher, Yoga Alliance Rys 200