Roberta Tomal Email & Phone Number

San Diego, California, United States

* Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommended actions* Software/Application Analysis * Deployment Management * Acceptance Testing * Field Training and On-Site support * Liaison between Project Team and Field Hardware Support Department

Carlsbad, Ca

*Responsible for daily Contract Management including negotiating contract terms andconditions with Architects and General Contractors with values ranging from less than $100k tomore than $460m* Served as primary liaison for staff, Architects, and General Contractors regardingpurchasing/contracts needs*Supervisor for Development Administration Staff*Software Administrator & Trainer for eBuilder (Capital Management Software)

Facilities Design & Construction

*Coordinate Project Management activities, resources, equipment and information*Process/Manage all invoices, contracts, purchase orders through software system*Act as the point of contact and communicate project status to all participants*Create and maintain comprehensive project documentation, plans and reports*Software Administrator & Trainer for eBuilder (Capital Management Software)*Facilities Management for my building of 300 staff

Academic Computing Media Services

*Served as first line of contact for the IT Help Desk customer service support and respond to user problems with desktops, laptops, printers, copiers, software programs, and other IT equipment *Installed and configured desktops, laptops, printers, PDAs and other IT equipment*Install and troubleshoot software, NICs, memory, modems, CD-ROMs, video cards, and soundcards*Provided full range of Project Management support including billing/invoicing, maintain records, training new staff, and reports for all installation projects on campus*A+ Certified

Chemistry And Biochemistry Department

*Served as first line of contact for the IT Help Desk customer service support and respond to user problems with desktops, laptops, printers, copiers, software programs, and other IT equipment *Installed and configured desktops, laptops, printers, PDAs and other IT equipment*Install and troubleshoot software, NICs, memory, modems, CD-ROMs, video cards, and soundcards*A+ Certified

*Configured and installed PCs, printers, software, NICs, memory, CD-ROMs, Video cards, and soundcards* Responded to user problems with PCs, printers, copiers, and other IT equipment*Assisted IT Director with network issues, performed tape back-up on servers and maintained log*A+ Certified

Greater San Diego Area

Bachelor'S Degree, Business Administration And Management, 3.5

A+ Certified, Computer Hardware & Software

High School

Activities and Societies: Varsity soccer and tennis.