Roberta Vasquez Email & Phone Number

Endicott, NY

Personal Care for elderly*Help with Bathing*Shopping*Maintain the cleanliness of the home*Prepare two or more meals a day*Laundry

The contact center agent reports directly to team leaders to initiate and/or receive customer calls on behalf of nationally recognized companies, organizations and non-profits.

Complete Insurance Packets*Order and process Insurance refunds*Request negative balance on Insurance packets*Mail completed Insurance Packets with Insurance refund checks

*Complete Census applications*Update customer's application*Arrange appointments with customer for a more convenient time for the customer to complete Census application

*The Behavior Analyst will monitor and measure the behaviors of customer Service agents for a variety of clients in an attempt to improve both Quality and productivity.* No sales.*Employees are expected to work in a professional environment and Multi-task.

Give 100% Customer service to each and every customer*Complete Mortgage Loan Application 1003*Gather pertinent information from customer and choose the program and product to fit the Home Mortgage needs of the customer*Daily Update on potential applicants*Update customer by giving and supplying them with their mortgage loan number and other pertinent.

*As a Gallup Interviewer, you'll gather opinions by asking questions over the phone. *You'll conduct surveys on different topics with a wide variety of Americans.

Receive inbound calls from our residential customers throughout the country*Promote and sell Qwest products and services by consulting, gathering information, and evaluating customer needs*Negotiate customers' requests for installation, removal/changes of service, billing arrangements, and coordinate different departments*Use various computer systems (20.

*Respond to inbound service requests via telephone and email inquiries *Assist prospective customers with protection services information, limited access procedures, and chargeback information *Research and resolve inquiries verbally, in writing, and on-line *Provide feedback to management regarding necessary changes and updates, including policies.

Provide basic information to members/customers in a call center environment regarding emergency road service. *Membership and auto travel benefits in accordance with customer interaction model. *Participates in a team environment to promote member satisfaction *Provide seamless service to ensure customer service goals and standards are met. *Fulfills.

Provide alcoholic and non-alcoholic beverages *Provide various meals to parties of eight to twelve *Provide maintenance of banquet halls *Loading and unloading of company truck

CARE FOR THREE CHILDREN AGES FIVE, TWO, ONE * PROVIDE EDUCATIONAL STIMULATION FOR CHILDREN * PROVIDE THREE MEALS PER DAY * PROVIDE RECREATIONAL ACTIVITIES FOR CHILDREN

PROVIDED DIRECT ASSISTANCE TO COMPANY PRESIDENT AND VICE PRESIDENT *MAINTAINED ITINERARIES, MADE TRAVEL ARRANGEMENTS AND SCHEDULED APPOINTMENTS *REVIEWED MORTGAGE CLAIMS AND PROCESSED CREDIT REPORTS *VERIFIED RELATIVE CLIENT INFORMATION WITH STATE AGENCIES *OBTAINED MORTGAGE LOANS AND FOLLOW UP WITH OFFICIAL PROCESSING*PERFORMED CUSTOMER SERVICE AND.

SOLD RESIDENTIAL AND COMMERCIAL PROPERTIES*PROCURED RENTALS OF RESIDENTIAL AND COMMERCIAL PROPERTIES*ARRANGED PROPERTY SITE VISITS FOR PROSPECTIVE BUYERS*COORDINATED ALL OFFICE EXPENDITURES, USE OF MLS AND MICROFICHE*SOLICITED AND ESTABLISHED NEW CLIENTS*RESPONSIBLE FOR THE SALE AND CLOSURE OF 45 VARIOUS PROPERITES IN 3YRS.

SOLD RESIDENTIAL AND COMMERCIAL PROPERTIES*PROCURED RENTALS OF RESIDENTIAL AND COMMERCIAL PROPERTIES

Ba, Business Management

Certificate, Computer Science