Roberta Wilker

Roberta Wilker Email and Phone Number

Technical Writer @ Verana Health
san francisco, california, united states
Roberta Wilker's Location
Tucson, Arizona, United States, United States
Roberta Wilker's Contact Details

Roberta Wilker work email

Roberta Wilker personal email

n/a
About Roberta Wilker

Technical writer with over 12 years of experience creating content for healthcare and health analytics organizations, specializing in end-user documentation for health technology software and disease-specific data products for neurology, ophthalmology, and urology. Extensive experience implementing style guides and working collaboratively in agile environments with engineering, development, product, quantitative science, and clinical teams to ensure accuracy and clarity in all technical documents. Self-directed, action-oriented professional with considerable ability to identify and implement process improvements.

Roberta Wilker's Current Company Details
Verana Health

Verana Health

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Technical Writer
san francisco, california, united states
Website:
veranahealth.com
Employees:
109
Roberta Wilker Work Experience Details
  • Verana Health
    Technical Writer
    Verana Health Aug 2022 - Present
    San Francisco Bay Area
    View
  • Manychat
    Instructional Designer
    Manychat Mar 2022 - Jul 2022
    San Francisco, California, United States
    Collaborated with product, development, and marketing operations to plan and produce educational content for the new ManyChat University (Northpass Learning Management System) and the existing ManyChat product platform.
    View
  • A2 Hosting
    Technical Writer
    A2 Hosting Aug 2021 - Jan 2022
    Ann Arbor, Michigan, United States
    Collaborated with product, development, and support operations to plan and produce technical documentation for A2 Hosting’s Internal Knowledge Base and training program.
    View
  • Conduent
    Technical Writer
    Conduent Feb 2019 - Jul 2020
    Tucson, Arizona, United States
    Midas Health Analytics Solutions, a division of Conduent. Collaborated with product, development, and engineering teams to plan and produce user documentation for Midas CPMS/DataVision, Care Management, and Comply solutions.
    View
  • Spi Global
    Alt Text Writer
    Spi Global Feb 2018 - Oct 2019
    Lewiston, Maine, United States
    Collaborated with project managers to create alternative text (alt text) descriptions read aloud by computer screen-reading programs for images in educational STEM products.
    View
  • Aetna
    Technical Writer
    Aetna Mar 2012 - Jan 2018
    Tucson, Arizona Area
    Collaborated with stakeholders and subject matter experts to plan and produce documentation and training materials for the customer service and claims repricing teams.
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  • Coventry Health Care, An Aetna Company
    Supervisor, Service Operations
    Coventry Health Care, An Aetna Company Apr 2006 - Mar 2012
    Tucson, Arizona Area
    Managed a team of four employees. Maintained provider contracts and credentialing files across various physical locations and online databases. Managed multiple projects and audits that exceeded required objectives and deadlines. Created the Tucson File Maintenance Microsoft Access database, which streamlined the research process.
  • Coventry Health Care, An Aetna Company
    Supervisor, Data Operations
    Coventry Health Care, An Aetna Company Nov 2005 - Apr 2006
    Tucson, Arizona Area
    Managed a team of 23 employees. Established production practices that provided weekly employee feedback, performance status, and expectations.
  • First Health, An Aetna Company
    Manager, Service Operations
    First Health, An Aetna Company Sep 2004 - Nov 2005
    Tucson, Arizona Area
    Managed a team of three supervisors and directed daily operations and activities for three departments. Worked directly with clients to achieve client standards, developed strategic initiatives, and managed processes to facilitate client implementations.

Frequently Asked Questions about Roberta Wilker

What company does Roberta Wilker work for?

Roberta Wilker works for Verana Health

What is Roberta Wilker's role at the current company?

Roberta Wilker's current role is Technical Writer.

What is Roberta Wilker's email address?

Roberta Wilker's email address is rw****@****hat.com

Who are Roberta Wilker's colleagues?

Roberta Wilker's colleagues are Rachel Shull, Likhita Pinninti, Jeffrey Burd, Rich Fernandez, Olivia Woodford-Berry, B Vishanth, Matt Epland.

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