Roberta Williams Email & Phone Number

Warren, Mi

• Involved in advanced-level SharePoint (2010) design work, custom development, product implementation (portal/site set-up and configuration), documentation, support, and best practices.• Developed custom SharePoint application to request funds and track funding requests, including multi-stage approvals, workflows, automatically updated metrics and at-a-glance status dashboard.• Developed custom InfoPath forms, SharePoint pages, scripts and workflows.• Redesigned team home pages and personal canvases to bring them in line with the standard and approved portal design.• Provided daily technical support, troubleshooting and guidance to a program of two hundred+ end-users• Managed SharePoint end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.

Dearborn, Mi

• Maintained the development of the Plant Floor Systems’ SharePoint Site Collection.• Redesigned custom master pages and CSS.• Developed custom HTML workflows.• Managed SharePoint end user accounts, permissions and access rights.

Troy, Mi

- Developed and supported custom SharePoint sites.- Built,maintained and upgraded intranets for 16 countries.- Migrated data from legacy Lotus Notes databases into SharePoint.- Created workflows, custom views, lists, calendars, tracking databases, per customers' specifications.

Troy, Mi

- Administered 35 servers and 10,000 users in a global environment - Helped develop Kelly’s first mobile device program. Supported Blackberry Enterprise Server, Blackberry device and iPhones. - Installed, upgraded & supported Sametime & Sametime logging utility.

Troy, Mi

Managed global Lotus Notes server environment as well as provided 3rd level support for Lotus Notes client issues. Worked to migrate and decommission user email and custom applications when the company moved to another platform for their mail and collaboration needs.

Lotus Notes server and client administrator for EDS and GM.

Created training program in preparation for company-wide roll-out of Windows 95Trained end users in preparation for company-wide roll-out of Windows 95Project planned and coordinated company-wide roll-out of Lotus NotesContract to Chrysler and Ford Motor Companies.

- Wrote articles for the association's magazine and newsletter.- Sold magazine ad space, designed ads and managed relations with clients.- Planned meetings and coordinated communication with association members.

Ba, Journalism, Psychology

Activities and Societies: President, Resident Halls Association RHA Liaison to Associated Students of MSU RHA Representative, Wonders Hall

Education record

Activities and Societies: Yearbook editor, senior class president, National Honor Society secretary, marching band, concert band, school.