Robert Ackerman Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, PA, US

• As Assistant Director of Strategic Planning and Analytics Bobby leads the Center’s annual planning and reporting efforts. He empowers colleagues to identify, develop, and prioritize process improvements and new.

Pittsburgh, PA, US

• Collaborate with colleagues across the Teaching Center to design, implement, and support effective information architecture and data-driven decision making
• Manage the Center’s annual strategic planning and reporting activities
• Lead data integration, analytics and visualization efforts for internal business operations and intelligence, as well as enterprise systems that support teaching and learning
• Represent the Center on the Provost's Area Planning and Budget Committee, the Alteryx and Tableau User Groups, and the Electronic Information and Technology (EIT) Accessibility Working Group
• Collaboratively manage and support the Center's internal IT needs

Pittsburgh, PA, US

• Led a team of Instructional Technologists in consulting, training, and supporting faculty in the use of educational software in hybrid and online classes
• Served as a liaison between the Teaching Center and CSSD to ensure stable delivery of the university’s core Learning Management System, building block and LTI integrations, and supporting software solutions
• Maintained a working knowledge of best practices in educational technology through researching recent trends in higher education, emerging technologies, and developments in learning science and pedagogy
• Managed the Teaching Center's efforts during the transition from Blackboard to Canvas, as well as the implementation of Top Hat and Gradescope
• Served as part of the Teaching Center’s management team to ensure that team activities and goals are in alignment with the university’s strategic plan and the center’s own vision and goals

Pittsburgh, PA, US

• Consulted with faculty regarding the use of technology to improve the educational experience for Pitt students in the classroom and online
• Provided technical support for the most common software solutions that faculty are currently using including Blackboard, Turnitin, Panopto, Qualtrics and many others
• Supported the front and back ends of the various web properties maintained by the Teaching Center and the ETS team, which are primarily administered using WordPress
• Analyzed and visualized insights from data sets of interest to the ETS team, including Blackboard student and instructor data, BMC Remedy customer service data, and Google Analytics web performance data
• Managed projects, including a set of online learning modules for a School of Medicine project on medical decision making

Pittsburgh, PA, US

• Served as a temporary consultant providing support during a leadership transition
• Wrote and edited speeches, presentations, and written communication for the Chancellor and Senior Vice Chancellor for Engagement and Chief of Staff
• Conducted quantitative and qualitative background research on the wide variety of subjects
• Developed communications strategies as part of a working group established to support the university’s comprehensive long term strategic planning efforts
• Oversaw the development and launch of a new Office of the Chancellor website: http://chancellor.pitt.edu/ and Twitter account: https://twitter.com/PittChancellor

Chapel Hill, NC, US

• Developed course materials, including slide decks, exams, quizzes, and handouts
• Helped manage Sakai course websites, and maintained a WordPress site for supplemental materials
• Taught recitations, led review sessions, graded student work, and held office hours

Washington, DC, US

• Supported the Chief Economist at the Economics and Statistics Administration, which serves as the source of economic and statistical information for the Secretary of Commerce and the Department’s bureaus
• Conducted research for and edited the Chief Economist’s presentations, projects, and blog posts
• Contributed research, writing, editing, and design for a report and accompanying Drupal based micro-site on American competitiveness as called for by the COMPETES reauthorization legislation

Washington, DC, US

• Promoted within the Office of White House Liaison, and detailed to assist the International Trade Administration’s (ITA) Director for the President’s National Export Initiative (NEI)
• Researched, drafted and edited memos, talking points, speeches and presentations for the Director and the Under Secretary, including parts of the Export Cabinet’s Report to the President on the NEI, which developed.
• Served as the Director’s point person on a project reviewing ITA’s use of export.gov to support the NEI

Washington, DC, US

• Appointed to serve as the political assistant to the Director of the Office of White House Liaison
• Drafted memos and letters to Secretary Locke, business leaders, members of Congress, and others regarding appointments and board and commission membership
• Reorganized workflows, and improved the efficiency and accuracy of the appointment process

• Managed a 12-person staff, and oversaw field operations for a four-county region of Western PA
• Coached, trained, and mentored Field Organizers and office managers from voter registration through the Get-Out-the-Vote period to meet aggressive voter contact and vote goals

• Helped to transition the campaign from the caucus to the general election in Iowa, and helped build Iowa’s Obama Organizing Fellows summer training program
• Managed offices in five states, and implemented a field-based program that included volunteer training, voter registration, and database management to track, record, and analyze voter contact

Master Of Science - Ms, Economics

Bachelor Of Arts - Ba, Government And Politics

Bachelor Of Arts - Ba, English