Education Analyst
- Preparation of the training schedule;- Preparation of teaching material;- Service billing;- Generation of commercial proposals;- Sale of courses;- Customer Service;- Prospecting for new customers.
Jan 2011 - Aug 2016
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Roberta Abreu Email & Phone Number
Successful Analyst | Customer Service
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Profile completeness 86%
Role
Successful Analyst | Customer Service
Location
João Pessoa, Paraíba, Brazil
Who is Roberta Abreu? Overview
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Quick answer
Roberta Abreu is listed as Successful Analyst | Customer Service based in João Pessoa, Paraíba, Brazil. AeroLeads shows a matched LinkedIn profile for Roberta Abreu.
Roberta Abreu previously worked as Education Analyst at Totvs and Allocation Analyst at Totvs. Roberta Abreu holds Bacharelado Em Turismo from Anhanguera Educacional.
Profile bio
About Roberta Abreu
Hi, how are you ? I am passionate about customer service, for me final customer satisfaction is one of the forces that drive the company's success. I have over 15 years of experience in customer service, having worked in the area of resource allocation and corporate education, where I was also responsible for customer satisfaction. I have a systemic view with a strong ability for problem solving and organizational development.E-mail: roberta.lopes@outlook.comPhone: + 55 21 99222-0078
Listed skills include Treinamento, Erp, Training, Project Management, and 5 others.
5 roles
Roberta Abreu work experience
A career timeline built from the work history available for this profile.
Allocation Analyst
Responsible for allocating TOTVS business analysts to the company's various projects.
May 2006 - Jan 2011
Consultor De Vendas
Venda de celulares, ativação de novas linhas, alterações em contratos de telefonia, etc.
Jan 2004 - Jan 2006
Consultor De Vendas
Venda de celulares, ativação de novas linhas, alterações em contratos de telefonia, etc.
Jan 2002 - Jan 2004
Atendimento Ao Cliente
Atuava na central de atendimento, trabalhando com a priorização de chamadas para situações emergenciais.
Jan 2001 - Jan 2002
2 education records
Roberta Abreu education
Bacharelado Em Turismo
Segundo Grau, Normal
Centro Educacional Athayde Parreiras
FAQ
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What is Roberta Abreu's role at their current company?
Roberta Abreu is listed as Successful Analyst | Customer Service.
Where is Roberta Abreu based?
Roberta Abreu is based in João Pessoa, Paraíba, Brazil.
What companies has Roberta Abreu worked for?
Roberta Abreu has worked for Totvs, Tim Brasil, Oi S.A, and Enel Brasil.
How can I contact Roberta Abreu?
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What schools did Roberta Abreu attend?
Roberta Abreu holds Bacharelado Em Turismo from Anhanguera Educacional.
What skills is Roberta Abreu known for?
Roberta Abreu is listed with skills including Treinamento, Erp, Training, Project Management, Microsoft Excel, Team Leadership, Microsoft Office, and Microsoft Windows.
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