Research And Quality Program Manager
Redmond, Washington, Us
• Research Operations Management: Worked with Research Leads and managers to interview, select, hire, and employ new team members. Manager for the Research Operations team providing Researchers support with videography, 1st party tool development, 3rd party tool development, writing support, legal/compliance support, facility management, participant recruitment, asset acquisition, and design.• Cross-Team Collaboration: Create and manage ADO Dashboards to ensure all efforts on multiple teams aligned to meet the team’s goals. The results were a smooth transition of multiple streams of work, highlighting of blockers, and more transparency amongst multiple teams and stakeholders.• Contract Specialist: Negotiated Multi-million dollar contracts working with CELA teams in order to gain companywide assets for the development of Mixed Reality products.• Recruitment: Recruited over 400 participants for multiple research studies. Created groups and categories based on different criteria to exceed the requirements of the Research group. • Facility Management: Acquired and managed multiple on and offsite facilities. Conducted site surveys, worked with company lawyers, and established safety and security protocols with the MR Security teams. Established working schedule along with leading the updates and upgrades based on the team's needs. • Program Management: Planned multiple research study events to gather feedback on customer satisfaction and product progress resulting in over 250 successful research events.• Budgeting: Managed 3 multi-million dollar Reseach team budgets. Creating PowerBI Dashboards to analyze spending data in order to create new budgets and spend funds more efficiently.