Robert Dipietro work email
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Information Technology engineer with more than 25 years of experience and demonstrated achievement within various industries leveraging technology. A talent and passion for solving thorny problems, with proven ability to create technical solutions for accomplishing enterprise objectives. Skilled at perceiving challenges from both customer and business perspectives, enabling decisive, appropriate, cost-effective action. Poised in start-up environments, also excelling within established, structured operations.Azure Cloud □ Google Cloud □ Kubernetes □ Docker □ Azure DevOps □ Ansible □ Jenkins □ Dynatrace □ Sonarqube □ Guardicore □ Nexpose □ UNIX □ Linux □ Windows Server □ Perl □ Shell □ Jinja2 □ Git □ BitBucket □ Oracle □ MS SQL Server □ MySQL □ Apache □ Nginx □ IIS □ Weblogic □ Java □ WSO2 □ Agile □ CI/CD □ Process Engineering
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Devops And Integration ManagerPwc Jun 2022 - PresentGbBuilding trust in society. -
Devops EngineerMasonite International Jan 2018 - Jun 2022Tampa, Florida, UsHelping people walk through walls. -
Advisory Systems EngineerSyniverse Technologies Dec 2010 - Jan 2018Tampa, Florida, UsWe make mobile work. -
AdministratorGamedayguide Jun 2009 - Dec 2010■ Plan, analyze, design, develop, test, implement, and maintain an interactive e-commerce enabled system for gathering, processing, and displaying information online.
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It AnalystAmdocs Nov 2008 - Jun 2009Chesterfield, Mo, Us■ Provide coaching and training in order to assist transition of application support responsibilities from T-Mobile to Amdocs staff members.■ Develop automation for problem resolution, reporting, and monitoring.■ Handle ad hoc requests for analysis from client. -
Lead Application Support AnalystT-Mobile Usa, Inc. May 2001 - Nov 2008Bellevue, Wa, Us■ Serve as the application SME, liaising with project teams through all phases of the SDLC.■ Innovate and pursue efforts to improve system stability and maximize throughput.■ Identify system defects, quantify associated financial impact, and validate testing and deployment of fixes according to change management policy. -
Usage AnalystVoicestream Wireless Corporation May 2000 - May 2001■ Provide 24x7x365 production support for all usage processing modules in Amdocs Ensemble billing system.■ Create, document, implement, and maintain usage processing support policies and procedures in accordance with company objectives.■ Establish reconciliation processes for resolving discrepancies between billing database and network elements.
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Usage SpecialistAerial Communications, Inc. Mar 1999 - May 2000■ Analyze, resolve, and document root causes of failed transactions in usage processing modules of BSCS billing system.■ Execute call test cases in order to perform QA of usage processing outcomes.■ Generate reporting for bill cycle and month end processing statistics.
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Call Center Support SpecialistAerial Communications, Inc. Jul 1998 - Mar 1999■ Investigate call center system issues to determine scope, root cause, and/or escalation path. ■ Track and report system downtime and communicate outages to NOC and call center floor.■ Field questions and resolve desktop application issues on call center floor.
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Technical Support SpecialistAerial Communications, Inc. Mar 1997 - Jul 1998■ Provide Tier II technical support for wireless customer service issues.■ Investigate and resolve or escalate service related trouble tickets. ■ Synchronize subscriber provisioning configurations with billing status.
Robert Dipietro Skills
Robert Dipietro Education Details
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University Of South FloridaInformation Systems
Frequently Asked Questions about Robert Dipietro
What company does Robert Dipietro work for?
Robert Dipietro works for Pwc
What is Robert Dipietro's role at the current company?
Robert Dipietro's current role is DevOps and Integration Manager at PwC.
What is Robert Dipietro's email address?
Robert Dipietro's email address is rd****@****ite.com
What schools did Robert Dipietro attend?
Robert Dipietro attended University Of South Florida.
What skills is Robert Dipietro known for?
Robert Dipietro has skills like Unix, Sdlc, Telecommunications, Business Analysis, Databases, Oracle, Testing, Technical Support, Wireless, Quality Assurance, Linux, Integration.
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