Robert Aguilar Email & Phone Number

I serve as the liaison between the Verizon Business Channel and its customers. My core priority is addressing customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. I am committed to adding products and services, as well as value, as to develop a symbiotic relationship to my customers as well as my employer. I operate as the lead point of contact for any and all matters specific to my business account clients. I partner with local businesses to solve startup and growing pains by utilizing tools on our highly awarded networks. Introduced clients to solutions including:- WebEx (Video Conferencing)- One Talk for office phones (mobile-first business phone system for calling and collaboration)- Vehicle tracking- Field Force Manager for dispatching and mobile worker visibility- GoCanvas for reducing paperwork- LTE Internet for those clients under-served by traditional broadband

Remote

- As a Telesales Representative, I fielded inbound calls from both potential and existing customers. - This position allowed for high amounts of self motivation, as well as providing the opportunity to know the systems and promotions inside and out in order to provide the best pricing and services for my customers.- Served as a Leader Representative with my teams by using my tenure to resolve customer issues and assisting in transactions.- Inspired teams with training and coaching to deliver exceptional customer experiences.- As a Telesales representative, my core responsibility was to ensure that I listened to, and identified the pain points that the customer spoke to within the wireless industry. From there, I identified key products, services and solutions.

Clarksville, Indiana

- Actively listened to customers to provide them solutions that simplify and organize their lives.- Courteous and self-motivated sales associate with a strong background developing effective merchandise displays, managing cash transactions and providing excellent customer service through teamwork and communication. - Recognized and rewarded for ability to communicate with customers and provide exceptional service that ensured client retention and positive representative interaction scores. - Used my passion for cutting edge technology to generate sales, to the benefit of the client as well as the company.- Unlocked customer confidence in the best things about their products so they can immediately enjoy them.