Robert Hadley Email and Phone Number
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"The best way to predict the future is to create it!” Ready to collaborate and share informal networking advice, guidance and contacts across all facets of leadership, strategic planning, business development, execution, measures of success, and international business operations. Please feel free to reach out to me via LinkedIn mail.I am a seasoned leader with more than 20 years of diverse and cross-industry experiences with a major consulting firm, one of the nation’s largest health care systems, and the world's largest telecommunications company. I have proven accomplishments as an adaptive leader. I also utilize collaborative and hands-on leadership methodologies to inspire cross functional teams to meet or exceed aggressive objectives. I identify hidden opportunities and developing innovative technology solutions by conducting needs assessments and cultivating customer relationships while empowering dedicated teams driven to reach their full potential.Specialties: Managing Large Technology Teams; Managing/Delivering Large, High-Risk Programs and Portfolios; International Delivery Management; Visionary Data-driven Planning; Client & C-suite Communication; Technical Design Communication; Budget Development & Management; Organizational Transformation; Directing Delivery of Enterprise Project Solutions, Tooling, and Methodologies; Talent & Skills Development; Relationship Management; Reconciling Portfolio Issues; Consulting & Process Improvements; Requirements and Scope Management; Lifecycle Cost ManagementCertifications:Certified Information Systems Security Professional (CISSP), International Information System Security Certification Consortium Project Management Professional (PMP), Project Management InstituteAgile Certified Practitioner (ACP), Project Management InstituteCertified Scaled Agile Framework Practitioner (SAFe SP), Scaled AgileCertified ScrumMaster (CSM), Scrum AllianceCertified Medical Laboratory Scientist, American Society for Clinical Pathology Six Sigma, Green and Orange BeltTechnology Skills:Docker, OpenStack, VMWare, Azure and AWS Cloud solutions, Nuance Voice Platform, Genesys Self Service, Linux Administration, Microsoft SQL Server, IBM Filenet, xHTML, Microstrategy reporting, Waterfall, Agile, DevOps, SaFE, VPN/IPSec Tunneling, Checkpoint firewalls, Sleuth, EnCase, Wireshark, Incident Handling and Response, Python, PEiD, Kali Linux, ethical hacking
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Director - Cybersecurity - Data Protection AssuranceAt&TNew Jersey, United States
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Director - Cybersecurity - Data Protection AssuranceAt&T Jul 2020 - PresentDallas, Tx, UsDirected and managed a 39 FTE organization and $15 M contractor budget that drove SPI data discovery, application/database security logging and alarming and 11 other security compliance remediation programs including OS patching, OS vulnerabilities, database vulnerabilities, data leakage investigations, bug bounty management, and RIM management across a Fortune 10 technology company.Drove the development of an accelerated plan for an enterprise database security logging program that resulted in rationalization of an existing platform, progress to complete priority onboarding with a 66% reduction in time, and with a budget reduction of $1.3 M. Drove the developing in an enterprise social media compliance program, inclusive of policy changes, training updates, scanning program development, password hardening, and desktop agent changes. As a result, two pilots for scanning program delivery have been approved and managed change occurred corporate-wide on new expectations for sensitive data management. -
Director - Technology - Flex Force & Centralized DeliveryAt&T Jan 2015 - Jul 2020Dallas, Tx, UsDirected and managed a 132 FTE organization and $20 M budget that delivered business-critical projects across 5G, SDN, Cloud, human capital, revenue management, customer contact, and merger portfolios with the strategic sourcing of multi-disciplinary technology talent.Led skills-based engagement solutions for 9 multi-year value streams across 18 combined organizations, resulting in the deployment of 327 combined technologists, delivery of features and solutions across product, government, and enterprise solutions with value in excess of $1.2 B.Conceived and managed the delivery of a self-service staffing model inclusive of tooling, culture modernization, and capacity-based staffing across an organization of more than 800 assignable software professionals in 7 geographic locations. Delivered highest organizational employee satisfaction and talent utilization while driving business unit annualized savings of >$4.7 M.Directed the definition and delivery of talent redeployment program across business case development, screening, skill pivot learning, and assignment redelivery that resulted in the displacement of 240 contractors with 180 employees, resulting in savings of $7 M, the retention of employee talent, and 30% workload efficiency.Drove the delivery of a capacity based staffing model across an organization of more than 800 assignable software professionals in 7 geographic locations, resulting in enhanced client and team member satisfaction and organizational annualized savings of $4.7 M.Drove the delivery of a relationship model for the staffing of critical project team resources that resulted in the reallocation of 136 FTEs in 45 days and financial alignment of more than $10.2 M, resolving an organizational budget variance.
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Director - Technology - Process Architecture And AutomationAt&T Jan 2011 - Jan 2015Dallas, Tx, UsDirected and program managed a 24 FTE organization that defined, delivered and automated AT&T’s Software Development Life Cycle (SDLC) process for AT&T’s technology projects, resulting in 821 enterprise project tools and 1385 associated SDLC enhancements to the AT&T enterprise, as well as $159.7 M of cost avoidance and savings with cycle time reductions, improved cost management, and project management simplification. Drove organizational change management across 32 process and process automation releases, inclusive of funding, requirements development, testing, training, and support plan delivery for 40,000 IT and business practitioners with an enhancing year-over-year budget of $42.3 M. Delivery included stakeholdering with practitioners and leadership with organizationally delivered communication, training, and support planning.Directed the definition and delivery of a scrum-based Agile methodology that was institutionalized across AT&T Technology Development and led an associated transformation program that resulted in more than 25% of AT&T’s technology projects leveraging the methodology within 12 months & cost avoidance of $10.2 M. Current adoption of this methodology exceeds 40% of all AT&T Technology projects.Drove corporate and IT compliance expectations into AT&T’s SDLC, leveraging thin solutions and mechanization for product accessibility, requirements, visualization, role based security, SOX, and Sensitive Personal Information (SPI) management. As a result, compliance expectations were met by the IT organization within corporate control limits and with institutionalization of IT workflow changes with cost avoidance of $9.7 M.Drove the delivery of unification of IT cost management between merged IT organizations, resulting in a common and simplified model for budget and estimate management and simplification of cash management for the AT&T IT organization and cost avoidance of $17.2 M.
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Senior Project/Program ManagerAt&T Jan 2004 - Jan 2011Dallas, Tx, UsManaged business case formulation, project technology execution, and budget of a call center insourcing initiative that included 17 call centers and 9 vendor companies, in 5 countries, with 46 FTEs. Overall scope included an investment of $9.2 M and contractual cost avoidance totaling $154 M over 3 years. Managed 14-month delivery and budget of a voice enabled IVR implementation across a 9-state region, resulting in $9.1 M annualized headcount savings with investment of $38.4 M and management of 113 FTEs across 28 budget units and 4 countries. Successfully stakeholdered an additional budget need of $18.6 M necessary to deliver this Program, beyond original estimates.Led merger initiative that resulted in the unification of payment processing for 2 major wireline companies and 1 wireless corporation, with day 1 delivery of seamless payment, reconciliation, and adjustment processing. Participated in pre-merger discussions, and led a merger program team of 27 FTEs while managing the program budget. $8.9 M in post-merger cost savings was realized and the revenue stream from all pre-merger companies remained uninterrupted, post merger and deployment. Reconciled project issues, resolved churn, and delivered a web-based solution across 17 application families and 13 states that enabled the delivery of a unified voice and high-speed Internet ordering system. Total timeline involved 8 months of project engagement with 49 FTEs across 20 budget units in 3 countries and the investment of $5.6 M capital.Managed the budget and activities of 15 project teams and led 3-member program team through the roll-out of multiple 13-state billing enhancements over 22 months. Managed 80 assigned team members including project managers, business architects, design leads, developers, and test leaders in 4 countries.
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Project ManagerAt&T Jan 2001 - Jan 2004Dallas, Tx, UsManaged the budget and delivery of $28.7 M of capitalized software development over 24 months, resulting in incorporation of billing solutions for 5 states. Directed 5 month consultation of investment opportunities to deliver a program with a 4-year project budget need of $97 M. Led development of RFP criteria, vendor selections among 5 competing products, and final recommendations that led to reduction of scope. Business and timeline savings were $62 M and 2 years. Stabilized project deployment of a new mobile video offering with reconciliation of competing software capabilities between internal and vendor teams. Developed key documentation of needed business scope, requirements, budget needs, and timeline requirements on an initiative with an estimated cost of $9.8 M and a business case of $35 M of annualized new revenue.Mentored 7 peers through project management best practices. Provided key process feedback, mediated project team conflicts, and developed training for new team members.
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Business ManagerAt&T Aug 2000 - Jan 2001Dallas, Tx, UsDeveloped project management methodology for IT department of 78 FTEs. Stakeholdered key findings and recommendations with senior leadership, resulting in policy adoption. Led team of 5 analysts in day-to-day release management and issue closure during packaging of 3 quarterly releases with business cases including over $152 M of annualized new revenue.Acted as key organizational representative on a 13-state task force that led selection of a unified software development lifecycle process for the Customer Care IT organization. Provided key findings and recommendations to senior leadership.
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Senior ConsultantSisters Of Mercy Health System Oct 1999 - Aug 2000Chesterfield, Missouri, UsManaged a 17 FTE team during development and execution of an activation support plan for flashcut of a new health information system (HIS) at a Level I trauma hospital and 9 satellite clinics. Directed the day-to-day activities of 3 directors, 2 project managers, 6 business analysts, 2 developers and a matrix team of 32 team members.Enabled development of an enterprise-wide e-commerce strategy by delivering presentations, whitepapers, and marketplace analysis to key stakeholders.Developed strategic planning overviews and developed steering committee for enterprise-wide implementation of a Photographic Archiving and Communication System (PACS). -
Senior ConsultantEy Jun 1997 - Oct 1999London, GbDesigned and executed 9 month build and implementation of 2 clinical and 2 procurement modules, delivering fully validated and tested functionality for over 3,000 users.Developed and delivered prospective recommendations for revenue growth as part of a current state analysis of an outpatient laboratory with an annual volume of 1.4 M clinical tests.Managed change-control process for 7 development teams, including over 35 team members, during the lifecycle development and implementation of an enterprise-wide package solution for a new HIS at a major university hospital and 2 Level II hospitals.
Robert Hadley Skills
Robert Hadley Education Details
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Champlain CollegeData Security Assurance -
Champlain CollegeCybersecurity
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Saint Louis UniversityHealth Care Informatics
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University Of Missouri-ColumbiaClinical Laboratory Sciences
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University Of Missouri-ColumbiaScience Education
Frequently Asked Questions about Robert Hadley
What company does Robert Hadley work for?
Robert Hadley works for At&t
What is Robert Hadley's role at the current company?
Robert Hadley's current role is Director - Cybersecurity - Data Protection Assurance.
What is Robert Hadley's email address?
Robert Hadley's email address is ro****@****ail.com
What is Robert Hadley's direct phone number?
Robert Hadley's direct phone number is +197332*****
What schools did Robert Hadley attend?
Robert Hadley attended Champlain College, Champlain College, Saint Louis University, University Of Missouri-Columbia, University Of Missouri-Columbia.
What are some of Robert Hadley's interests?
Robert Hadley has interest in International Travel, Community Theater, Environment, Education, Six Sigma Utilization, Science And Technology, Reading Novels, Animal Welfare, Art History, Arts And Culture.
What skills is Robert Hadley known for?
Robert Hadley has skills like Business Case, Supplier Evaluation, Vendor Management, Program Management, Cross Functional Team Leadership, Sdlc, Call Center, Telecommunications, Pmo, Integration, Visio, Business Process.
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