Oversees all resets and packet information for Lowe's stores and works on small to large and complex services/project to meet the needs of Merchandising, Merchandising Operations, and Field Support teams. This includes responsibility for gathering and analyzing service/project specific information and communicating with the appropriate service/project execution resource. Responsible for program and project support and for the execution and operational efficiency of these programs and projects.Works with Store Support Center (SSC) and Field stakeholders to assess the currently available project status, employee capacity and readiness data to gain an understanding of gaps, critical KPIs, and planning and execution measures. Uses primary data sources including Workfront Project Planning software, Power-BI, RetailGIS Smart Project and SmartMap suite of tools. Primary deliverables are dashboards and scorecards that Program Managers, Project Managers, Deployment Analysts use to understand, communicate and provide visibility to current health, capacity and execution readiness.

Founder of Mocs Called Higher, a program integrating the Rollins College of Business, SMILE Fund, and the local community. The SMILE Fund helps students find future potential job placement, sought-after internships, and relevant job shadowing experiences to prepare students for the workforce. This is achieved by developing student skills and individualized course planning, ultimately providing a more robust business program at UTC and facilitating student job placement following graduation. Project and Event Coordinator, overseeing operations and logistics of event planning. This job requires various forms of communication within marketing and talent development departments of local businesses and the Rollins College of Business. These events promote local business investment in the university, while facilitating community involvement in the business school and its students.Creative Editor, tasked with generating, editing, and modifying official documentation and promotional items for informative and advertising purposes to facilitate student interest and local business involvement.

Utilized communication, design, and organizational skills to generate social media posts, advertising materials, and orchestrate group events such as podcasts and luncheons. Additional responsibilities include maintaining a consistent social media presence.

Demand Chain Management Analyst, Beauty Department Responsible for buying and forecasting product for an assigned group of vendors and is in constant communication regarding the status of their orders, product fulfillment, in-stock levels, and inventory in accordance with planograms. Regularly attends buying meetings to present buyers with analytical reports and insights regarding how specific products are selling and if key performance indicators are being met. Collaborates with merchandising and planning teams to confirm that inventory levels meet merchandise and financial goals. Assistant, New Stores Department Responsible for assigning correct product to national distribution centers by building Excel macros and working with various proprietary software programs. Assisted in opening 500 new stores by supplying stores with opening and continuous inventory.

Unpacked, sorted, and delivered materials to designated locations. Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Provided each customer top-notch personal service and polite support to drive sales and superior customer expectations. Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.