Robert Aldrich Email and Phone Number
Robert Aldrich work email
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Robert Aldrich personal email
I’m a seasoned Customer Success Leader and Business Analyst with over 20 years of experience in account management, consulting, development and implementation. I excel at quickly understanding customer needs and managing teams to deliver the best solutions. As a Director of Customer Success, I lead initiatives leveraging Generative AI and CRM to boost customer engagement and loyalty, resulting in stronger client relationships and tailored solutions. My passion for startups and early-stage companies drives me to innovate and implement agile strategies that foster growth and success in dynamic environments.Specializing in strategic customer success management, I turn complex business requirements into actionable strategies. My approach leverages technology to drive success, always pushing innovation boundaries to achieve outstanding results. I consistently deliver impactful outcomes, ensuring client satisfaction and long-term, relationships and success.
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Vice President OperationsOnereach.AiTraverse City, Mi, Us
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Director Of Customer SuccessDisprz Jul 2023 - PresentWest Orange, New Jersey, Us -
Customer Success ManagerDisprz May 2022 - Oct 2023West Orange, New Jersey, Us
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Customer Success ManagerFm:Systems Sep 2020 - May 2022Raleigh, North Carolina, Us -
Customer Support EngineerFm:Systems Oct 2019 - Sep 2020Raleigh, North Carolina, Us
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Customer Success ManagerDevfactory Jun 2017 - Jul 2019Austin, Texas, UsManaged the highest priority customer account and its 13 business units strengthening the relationship through self-realized projects and cross-promotion of our products.Regularly organized and managed multidepartmental teams to deliver internal and customer projects.Led internal efforts across multiple teams to identify, track, and help resolve product and process issues ensuring the highest level of performance for customers.Worked with internal teams to automate and improve processes resulting in increased team performance every quarter for two years. -
Product DevelopmentIteris, Inc. Jun 2015 - Jun 2017Austin, Texas, UsWorked in an agile environment with multiple development teams, product owners and QA to gather requirements, design, code and successfully launch the ClearAg iOS app, an agricultural analytics application. -
Business Analyst, Implementations SpecialistAnthelio Healthcare Solutions Oct 2010 - May 2015Dallas, Tx, UsBusiness Analyst, Implementations Specialist & Developer. Worked with clients and internal teams on all phases of projects from gathering requirements, development, and testing. Organized and led onsite training and implementation. Helped develop the company’s iOS products iPie and SBLHealthhub. -
Software Development ManagerOneupweb Dec 2008 - Oct 2010Traverse City, Mi, UsSoftware Development Manager. Worked on a variety of projects and platforms. Designed and co-wrote an internal Social Media management tool. Lead company into mobile development with a focus on iPhone apps. -
Manager, Business Development & Partner IntegrationPeoplecube Jun 2008 - Oct 2008Framingham, Ma, Us -
Development ManagerPeoplecube Aug 2007 - Jun 2008Framingham, Ma, Us
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Business AnalystPeoplecube Jul 2006 - Aug 2007Framingham, Ma, Us
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Senior Software EngineerPeoplecube Jun 2004 - Jul 2006Framingham, Ma, Us
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PartnerGalaxy Systems Jun 1998 - Jun 2004Partner. Served as product manager and primary software engineer for dental scheduling and billing system. Ran the consulting side of business, managing customers, projects and deliverables. Involved in all phases of development and client management for a variety of clients.
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OwnerCoesent Corporation Jun 1997 - Jun 1998Owner. Worked as consultant and lead engineer for PROSAR Product Safety Resources and Carlson Companies. Involved in all aspects of development, including database design, setup, program design and coding. Designed various smaller systems for multiple clients.
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Development LeadEsp Software Jun 1996 - Jun 1997Development Lead on a large project to handle all aspects of business for a nationwide hearing aid company. Was involved in all areas of the development process.
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AssociateDm&A Jun 1994 - Jun 1996Associate. Worked on-site with large reinsurance company to develop a variety of internal tools and reporting systems. Helped author development standards.
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Cobol DeveloperStarkey Labs Jun 1990 - Jun 1994COBOL Developer. Spearheaded the changeover from mainframe terminals to PC-based terminal emulators. Worked with a team developing proprietary software. Taught myself Visual Basic and began developing Windows applications for the company.
Robert Aldrich Skills
Robert Aldrich Education Details
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Control Data InstituteComputer Science -
Northwestern Michigan CollegeHumanities
Frequently Asked Questions about Robert Aldrich
What company does Robert Aldrich work for?
Robert Aldrich works for Onereach.ai
What is Robert Aldrich's role at the current company?
Robert Aldrich's current role is Vice President Operations.
What is Robert Aldrich's email address?
Robert Aldrich's email address is ra****@****ems.com
What schools did Robert Aldrich attend?
Robert Aldrich attended Control Data Institute, Northwestern Michigan College.
What skills is Robert Aldrich known for?
Robert Aldrich has skills like Integration, Project Management, C#, Microsoft Sql Server, Software Design, Databases, Microsoft Office, Leadership, Sharepoint, People Skills, Enterprise Software, Software Project Management.
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