Robert Hill Email & Phone Number

Morganton, Nc, Us

New York, Ny, Us

Leading a talented and driven team toward success via efficient and reliable infrastructure architecture and development process improvements.

San Francisco, California, Us

Denver, Co, Us

Working hard on the email authentication problem, and using my skills to accomplish the solution in a repeatable and reliable manner!

Sunnyvale, California, Us

I help provide businesses the software tools they need to get it right before release, and to ensure they are building the right things in the first place.

Lowell, Ma, Us

Engineering computing design, implementation, and support. Western North America IT support and planning.

Us

I managed integrations of client systems with acquisition partners, our internal company infrastructure and operations, and client software integrations.

Solutions and systems engineering for a premier Colorado full service IT group.

Us

Implementation of core systems and oversight of day to day operations for the branch and core networks (LAN and WAN) servicing the Upstate.- Ownership of all networked services and devices. Includes Cisconetwork backbone equipment, Cisco VoIP call management system,Windows/UNIX based servers, and intranet services.- Administration of Exchange Server 2010, along with Cisco encryption,spam control, and intrusion prevention appliances.- Support needs of Applications team and other critical business units fortechnological planning and implementation.- Ownership of Cisco enterprise call center applications, includingContact Center, Quality Manager, and Calibrio management software.- Full time and on-call network support for 25+ satellite branchesthroughout the business territory.- Implementation of industry-standard security principles and appliancedriven solutions.- Day to day network control duties including equipment monitoringroutines, business continuity and disaster recovery planning, andlicensing audits.

Seneca, Sc, Us

Maintaining system availability and service quality for users of company resources. Implement solutions for high priority production related infrastructure.- Administer Microsoft Windows Server, Workstation, and networkedappliances and devices for 120 users. Includes Windows ServerUpdates Services, Active Directory, and Internet Information Server inimplementation, maintenance and support roles.- Microsoft Dynamics AX 2009 user administration, module and groupsecurity, shop floor control systems. Worked on quarter-long project toimplement all support services and software with the development teamto setup, secure, and roll out a new remote application environment.- Microsoft SQL Server 2008 systems support, maintenance andinfrastructure planning. Worked to roll out new SQL Serverinfrastructure including clustered failover systems in case of system or software failure.- Avaya IPOffice, Worked on a team to implement IPOffice to replacefailing POTS systems. Cisco Power over Ethernetimplementation and plant network infrastructure upgrades weresimultaneously completed resulting in far greater capability in bandwidth and in reliability.- On-call systems support. Remote management of systems duringfailure states. Worked with communications providers, hosting andco-location providers, and application providers to resolve failures and determine remaining risk.- Interactions with business partners for ERP support issues.Includes gathering information about possible issues from users and system data- Interfacing with maintenance and production staff to troubleshootmanufacturing equipment computer related problems. Implementedchanges to allow manufacturing terminals to interact with networked storage based data.- Implementation of enterprise-class cellular amplification system to cover environmental-related coverage issues.

Technology Consulting and Solution Implementation: Design and implement specific, customized, and future-ready solutions for enterprises small to large.

None, Us

Interact with customers and troubleshoot issues on the fly.Maintain a mental inventory of parts in stock. Compile build lists of parts needed for custom system builds. Write work orders on incoming repairs and invoice them out on pick up.Instruct customers how to install or remove parts from a system.