Robert Rodgers Email & Phone Number

Princeton, New Jersey, Us

Lead and develop a team of business advocates and team leads focused on helping businesses with accepting payments, payroll/hr services, and business lending.

Oklahoma City, Oklahoma, Us

Manage a team of relationship managers in Oregon working with small to mid-sized organizations in the U.S. Provide merchant services and other financial services solutions to all organizations with revenues up to $100M annually. Develop mutual beneficial partnerships to increase customer base, revenue and profitability.

Minneapolis, Mn, Us

Provide merchant services and other financial solutions. Consult with businesses and non-profit organizations with card processing annual volumes up to $50M and uncover higher volume opportunities and either obtain an exception to close the sale or refer to another channel. Promote solutions for credit card processing, check processing, pos systems, gift card and loyalty programs, inventory management solutions, and information systems. Process customer payments for organization efficiently while reducing risk through state-of-the-art technology and eliminate security breaches. Provide programs that increase sales and customer retention for organizations. Sell pos systems that offer data analytics to manage operations, financial analysis, improve cash flow, track employee productivity, and customer trends and engagement. Work closely with Portland Metro Business Banking Team to obtain new customers and find additional financial solutions for existing customers who can benefit from other products and services. Follow-up with business customers quickly for issue resolution.

San Francisco, California, Us

Responsible for university relations with post-secondary universities in the Western half of the U.S., as well as the Southeast Region. Developed and managed relationships with universities' financial aid offices, advancement offices, alumni relations, alumni associations, and other key personnel. Exhibited at various conferences to promote the company. Uncovered investment opportunities with alumni and university endowments. Ensured high level of customer service and efficient processing. Communicated with senior management. Proactively resolved issues for universities, students, and alumni as needed.

Minneapolis, Mn, Us

Developed and managed a sales territory consisting of medium to large, complex clients in the higher education industry with outstanding success in increasing sales. Coordinated activities and information with outside sales team in lead role for brainstorming ideas, discuss competitor insights, discuss clients, and develop and execute sales strategies to increase revenue nationally. Hired, coached, motivated, and trained sales professionals to exceed target goals. Formed partnerships with internal business lines and external organizations to increase brand exposure and product awareness leading to increased revenue. Achieved outstanding loan application and revenue growth of 83% and 85% respectively in the first quarter of 2012. Increased revenue in 3rd & 4th quarters of 2011 by 36%. Provided sales presentations to current and prospective clients to increase revenue, profitability, and market share. Exhibited at industry conferences and local tabling events to increase brand exposure and awareness of products and services. Strong negotiation, problem-solving, decision-making, time management, and organization skills. Strong sales abilities from business development and relationship building to closing the sale and completing periodic reviews with clients.

San Francisco, California, Us

Responsible for business development and relationship management with higher education institutions to obtain new clients, as well as increase revenue and profitability with existing clients. Sales Management:Developed and managed a regional sales team increasing revenue and profitability through business development, relationship management, and sales activities. Hired, coached, trained, motivated, and managed an outside sales team covering multiple states in the Western Region. Strong industry and competitor knowledge utilized to increase market share. Forged strong partnerships with other business lines to increase joint efforts and referrals. Created and managed sales and marketing plans, sales goals, sales forecasts and budgets. Drove annual revenues of federal and private loans from $212M to $450M during tenure. Managed the downsizing of the region. Transferred accounts without losing clients, revenue or sales momentum. Represented sales on several improvement projects resulting in improved customer experience, streamlined processes, and reduced administrative burden for client, as well as sales team. Sales:Marketed student loan programs, value-added services, and preferred technologies to clients in large, geographic sales territory. Utilized consultative and solution-based approaches to acquire new clients and increase business with existing clients. Increased client base by 400% in the first three years. Achieved double-digit revenue growth annually. Conducted analysis to identify new prospects, as well as obtain exceptions for clients that did not meet all of the company's eligibility criteria. Capitalized on acquisitions by leveraging partnerships to acquire new customers and cross-sell additional products to existing clients. Launched and positioned new products in the marketplace helping to expand client base, increase revenue, outperform competition in market share, and surpass goals consistently each year. Provided responses to RFPs.

Started in Workforce and Economic Development Office, then transferred to Financial Aid Office.Key responsibilities and successes include:Counseled students and families regarding financial aid requirements and regulationsPrepared financial awards based on application and financial documents receivedAudited documents and verified information to ensure compliance with regulationsProivided presentations at high school and community eventsEvaluated and recommended lenders and their respective loan programs for students and parentsCoordinated meetings with other offices to discuss impacts of regulatory and processing changesImplemented a cross-training program to ensure appropriate personnel coverageReduced processing time frame from three weeks to four days by streamlined loan process, implemented electronic processing and funds delivery, and developed and launched just-in-time processScheduled and attended meetings with local agencies and businessesDeveloped a communication plan with constitutents and disseminated information on behalf of the Worforce and Economic Development Office

Master Of Business Administration (Mba), Business Administration; Finance

Bachelor Of Science, Business

Associate Of Applied Science, Accounting