Robert Allin Email and Phone Number
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I manage content so you can manage your business.I’m a content strategist, technical writer, marketing writer, and editor with strengths in project management and program management. I add value in all types of organizations, especially those going through rapid growth, post-merger integration, or re-structuring. I am equally at home managing teams or working solo as I help organizations reach their technical, operational, and business goals.KEY STRENGTHS: CONTENT STRATEGY & GOVERNANCE: • Conduct content audits and define content strategy• Create and manage documentation infrastructure, including standards and processes WRITING & EDITING:• Manage projects throughout their lifecycles• Write marketing copy, user documents, and training materials• Provide complete editorial services• Collaborate with subject matter experts, graphic designers, illustrators, reviewers, SEO specialists, PR agencies, etc.• Manage translation agencies and third-party translation projects M&A PREPARATION & POST-MERGER INTEGRATION:• Participate in PMI activities to standardize brand and messaging• Integrate documentation products, processes, and content• Address industry-specific compliance regulations, cybersecurity issues, and data privacy requirementsINDUSTRY SECTORS: My background spans high-tech, business, and post-secondary education.• Cybersecurity • Healthcare• Medical devices • Cloud products and services, including lotteries, e-gaming, ecommerce, and cybersecurity • Telecommunications and OSS/BSS • Aerospace • Communications, Media, and Entertainment (CME) • Consumer, commercial, and industrial electronics • Electric utilities• Government • Insurance • Manufacturing • Software development and deployment, including ERP, Sales Automation, and CRM
Aspen Technology
View- Website:
- aspentech.com
- Employees:
- 4233
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Aspen TechnologyBoston, Ma, Us -
Cybersecurity Writer, Editor, Content StrategistAspen Technology Apr 2022 - PresentBedford, Ma, Us -
Cybersecurity Content ManagerAthenahealth Sep 2021 - Jan 2022Boston, Massachusetts, Usathenahealth offers an integrated suite of cloud-based services, combining practice management, an electronic health record system, and care coordination.• Audit and standardize content across security domains including infrastructure and applications• Edit to ensure completeness, accuracy, accessibility, and usability• Advise on content strategy -
Writer, Editor, Content StrategyNymi Sep 2020 - Jan 2022Toronto, Ontario, CaNymi’s Connected Worker Platform enhances security, compliance, data integrity, and productivity.• Contribute to brand awareness and demand generation activities• Translate cybersecurity and productivity use cases into a range of content, including solution briefs and case studies• Improve documentation standards and processes -
Editorial ManagerThreat Stack, Inc Mar 2016 - Jun 2020Boston, Massachusetts, UsThreat Stack (acquired by F5, Inc. in 2021) is a leader in cloud security and compliance for infrastructure and applications.• Contributed to content strategy to promote thought leadership, brand awareness, and demand generation• Managed the Threat Stack blog, building an extensive library of high-quality content that generated more than 40% of the company’s total web traffic over a 4-year period• Wrote and produced content including eBooks, case studies, and partner playbooks and provided editing services to stakeholders throughout the company• Defined content standards and wrote a variety of guides, including a corporate glossary, user interface guide, and content creation job aids• Created a Speakers’ Bureau to identify speaking opportunities; prepared speaking submissions -
Editorial ManagerA2Zlogix 2014 - Jan 2016Edison, Nj, UsA2Zlogix, Inc. developed video optimization solutions to address the delivery and monetization of content in the Communications, Media, and Entertainment industry.• Responsible for enterprise content strategy, Sales & Marketing synergy, writing, and editing• Created installation and operation guides• Created instructor-led training courses for channel partners, including Ericsson and HPE• Wrote press releases, white papers, brochures, and datasheet• Created content to support all pre-sales activities as well as Bids and Proofs of Concept• Created a company-wide document management system using SharePoint -
Editorial ManagerNetcracker Technology (Nec Corporation) 2006 - 2013Waltham, Ma, UsNetCracker Technology provides mission-critical OSS/BSS solutions to service providers globally. As a senior member of the Global Marketing Department:• Contributed to the planning and execution of marketing campaigns• Clarified messaging and contributed to corporate brand standards• Owned responsibility for all levels of edit and quality of all marketing materials• Managed global press release pipeline• Collaborated with PR agencies, designers, trade show organizers, and professional organizations• Managed fulfillment for trade shows, including booths, displays, signage, collateral, notifications, and advertisements• Created, edited, and produced a wide range of collateral, including data sheets, press releases, brochures, bylined articles, white papers, web copy, awards submissions, ads, webinars, RFP responses, and instructor-led training materials• Managed web development teams; integrated content from acquired websites following M&A activity• Provided editorial services to groups outside Marketing, including Bid Management, Sales Engineering, Sales, Product Marketing, and Human Resources -
Director Of Documentation And TrainingIntratech Solutions Inc 1995 - 2013IntraTech Solutions is a small consulting firm that provides documentation and training services to high-tech companies, government, and post-secondary educational institutes.As an owner, my responsibilities included business development, recruiting, marketing, content strategy, and delivery of technical writing and training services. In this profile, projects listed between 1995 and 2013 (except NetCracker) are representative IntraTech projects.
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Advisor To The Writing & Publishing ProgramSimon Fraser University 1988 - 2011Burnaby, Bc, CaMember of Technical Communication Program Advisory Committee.Co-founded SFU's Technical Communication Certificate Program (Western Canada's First Tech Comm Program).Advised on curriculum development and marketing.Developed and taught courses. -
Educational Consultant, Project Manager, Project EditorSa International & Simon Fraser University 1999 - 2008Created India's first certified Technical Communication Program.Advised representatives from industry, government, and academia on ways of integrating services to support India's high-tech sector.Delivered workshops in Chennai on current practices in technical communication.Provide ongoing advice to the program.
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Manager Of Documentation, Standards, And ProcessesIp Applications (Monexa Technologies) (Oracle Netsuite) 2004 - 2006Developed Requirements Gathering documents for the company's Operational Support System (OSS), Network Monitoring System (NMS), and Help Desk System (HD)Developed a comprehensive Client Lifecycle model for developing product documents as well as related policies and proceduresCollaborated with Marketing to ensure consistency of messagingDeveloped user, training, and API documentsImproved product integration processesAdvised on makeover of corporate website
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Consulting Technical Writer And EditorGenome British Columbia 2005 - 2005Vancouver, Bc, CaDevelops cutting-edge genome sequencing, computational, and analytical technology in support of cancer and life sciences research.I maintained Genome BC's Business Development Plan -
Consulting Technical WriterMdx Medical Inc. 2004 - 2005Designed, wrote, and produced online (RoboHelp) and paper-based (FrameMaker) documents for AVID, an integrated Intensity Modulated Radiation (IMRT) Therapy Verification system.Created standards for developing, producing, translating, and maintaining print and online documents.
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Consulting Technical Writer And EditorGenome British Columbia 2004 - 2004Vancouver, Bc, CaDesigned, edited, and produced Genome BC's 5-year business development plan. -
EditorNovelix Pharmaceuticals Inc. 2004 - 2004Edited the company's business plan for presentation to directors and investors.
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Consulting Technical Writer And Course DeveloperNorskecanada Limited (Now Catalyst Paper) 2002 - 2003Richmond, Bc, CaWrote user and training documents, planned training sessions, and created online reference materials for users of the company's new SAP/ERP system.Developed online courses to improve paper handling, transportation, and damage reporting. -
Marketing Consultant And Technical WriterRgh Pacific Emergency Services Inc. 2001 - 2003Designed, wrote, and produced technical marketing materials.Advised on content and format of client reports; edited client reports.
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Documentation ConsultantCreo Products Inc. (Kodak) 2002 - 2002Rochester, New York, UsFollowing M&A activities, advised on template designs; developed FrameMaker templates to standardize training documents and to provide a consistent, cost-effective platform for multi-language translations. -
Consulting Technical WriterXantrex Technology Inc. (Schneider Electric) 2000 - 2002Burnaby, Bc, CaAdvised on documentation standards, development processes, production, and hiring staff.Wrote, edited, and produced user documents.Developed FrameMaker templates and trained staff. -
Consulting Marketing WriterNcompass Labs (Microsoft) 2000 - 2000Wrote white papers describing Resolution, the company's Web Content Management System (rebranded as Microsoft Content Management Server).
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Communications Consultant And Technical WriterEsuccess Solutions / Riptide Technologies Inc 2000 - 2000Advised on Web content strategy; edited existing content.
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Communications ConsultantTriant Technologies Inc. 1999 - 1999CaAdvised on best practices for establishing a publications department and developing a technical documentation infrastructure. -
Consulting Technical WriterCityxpress Ltd. 1999 - 1999Wrote online documentation to support the company's eCommerce products.
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Documentation Project Manager And Project EditorAutomated Debit Systems Corporation 1998 - 1999Managed a team of writers, courseware developers, and illustrators.Managed development of all documents for end users, implementation, training, certification, and marketing.Developed and managed a production and distribution plan.Created and managed budgets.
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Communications ConsultantThe British Columbia Institute Of Technology 1997 - 1997Burnaby, Bc, CaResearched and presented a proposal for establishing an electronic publishing center. -
Project Manager And Technical WriterBritish Columbia Ministry Of Social Services 1997 - 1997Managed a documentation team that prepared paper and online training materials and user documents for the Ministry's computerized Purchase Authorization system.
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Technical Writing ConsultantSierra Wireless Inc. 1995 - 1997Richmond, British Columbia, CaWrote new product documentation, modified FrameMaker templates, advised on document production. -
Manager, Technical CommunicationsModatech Systems Inc. 1993 - 1995Created 12-person Technical Publications Department.Prepared strategic/operating plans, developed budgets, hired staff.Led documentation team that produced user, training, system admin, and SDK documents for Sales Force Automation software and Maximizer CRM products.Designed STC award-winning document suite to launch Maximizer into the North American marketImplemented processes to improve quality and reduce cost of goods.Advised on documentation requirements for ISO 9000 certification.
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Technical WriterDigital Equipment Corporation (Dec) 1993 - 1993Houston, Texas, UsWrote user and system documents for the IntelliNet service creation environment used to design intelligent telecommunications networks. -
Technical WriterDigital Equipment Corporation & Mohawk Oil Ltd. 1993 - 1993Designed policy and procedure documents.Wrote policies and procedures (including disaster recovery procedures) for Mohawk Oil's VAX and PC systems.
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Project Manager And Technical WriterKal Tire 1992 - 1992Vernon, Bc, CaCompleted documentation and training needs assessment for Kal Tire's Computer Information Network Project (distributed system for point-of-sale outlets, warehouses, and retread plants).Managed documentation and training activities.Managed documentation team.Designed, wrote, and produced training materials and user documents. -
Project Supervisor, Technical Writer, And EditorHughes Aircraft Company | Raytheon 1991 - 1992Arlington, Va, UsSet up and managed a team to create documents for the Canadian Automated Air Traffic Control System (CAATS).Wrote, edited, and managed production of interface requirement and interface control documents. -
Documentation Project Manager And Technical WriterBc Hydro 1991 - 1992Vancouver, British Columbia, CaManaged 2 technical illustrators, 2 desktop publishers, and a production coordinatorDesigned and wrote a training manual for building and maintaining transmission and distribution power lines -
Canadian EditorThompson Rivers University 1990 - 1992Kamloops, Bc, CaDeveloped workbooks, audio scripts, facilitator's guide, and program guide for the Workplace Supervisory Management Project.Titles included Performance Appraisal, Equality at Work, Workplace Safety, and Writing a Project Report. -
Technical Writing ConsultantMotorola 1989 - 1990Chicago, Illinois, UsDesigned, wrote, and produced all user and training documents for dispatchers and mobile data terminal users at Brooklyn Union Gas. -
Technical WriterMobile Data International (Mdi) Oct 1987 - Dec 1989Designed, wrote, and produced user and system admin documents for mobile and portable data terminals.
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Communications Consultant (Instructional Design And Marketing)Western Institute For The Deaf 1986 - 1986Designed, wrote, and produced marketing collateral and training materials. Helped develop the Institute's Job Find Program.
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Instructor, Continuing Education DepartmentThe University Of British Columbia 1976 - 1986Vancouver, British Columbia, Ca -
Lecturer, Department Of EnglishThe University Of British Columbia 1975 - 1977Vancouver, British Columbia, Ca -
Instructor, Communications DepartmentBritish Columbia Institute Of Technology 1977 - 1985Burnaby, Bc, Ca
Robert Allin Education Details
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The University Of British ColumbiaEnglish -
University Of VictoriaMusic History (Double Major)
Frequently Asked Questions about Robert Allin
What company does Robert Allin work for?
Robert Allin works for Aspen Technology
What is Robert Allin's role at the current company?
Robert Allin's current role is Technical Writer | Editor | Marketing Writer | Blogger | Editorial Manager | Content Strategist | Documentation Project Manager | Trainer.
What is Robert Allin's email address?
Robert Allin's email address is rs****@****sol.com
What is Robert Allin's direct phone number?
Robert Allin's direct phone number is +161733*****
What schools did Robert Allin attend?
Robert Allin attended The University Of British Columbia, University Of Victoria.
Who are Robert Allin's colleagues?
Robert Allin's colleagues are Lily Li, Sabrina Lefevre, Daniel Euclides Montilla Moreno, Denis Girondel, 何怡锐, Alfa Geek, Lin Zhou.
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