Provide direction, re-allocate resources and provide feedback.To ensure we are taking care of our customers and provide great service and selling experiences.Anticipate and maintain the needs of the business.Overseeing goals and results. Celebrating wins and reviewing opportunities.Being visual in maintaining key areas. Simply keeping the store clean, organized, having product stockedand available to sell.Lead daily huddles.Ensuring all resources are being used amount all employees.Plan the day according to appointments for design.Adapt to possible changes to the schedule.Celebrate growth and review coaching opportunities.Review goals and progress to the next sales floor leader.Follow open/closing procedures.Cash handling- ensuring tils are counted for opening shift.Completing customer transactions.Design customers spaces according to their needs and wants.Ensuring that customers are given the opportunity using our Organized Insiders Rewards program.

Customer service: Interacting with customers, taking orders, and provide social interaction.Proficient in mixing drinks with different variations of liquor types, mixers and other ingredients.Ability to multi-task between taking orders, taking payments, while mixing drinks and keeping track ofinventory.Able to work well with others and maintain compsure when busy or assisting a co-worker.Able to communicate clearly with customers and de-escalate heated conversations.Familiar with various POS systems, opening and closing tabs, and cash handling.Adaptable to various paces of the environment.Kept track of inventory from liquor, to beers, to bar supplies and kitchen needs.

Process alarm signals quickly, accurately, and professionally while managing stressful situations. Dispatch authorities according to the alarm type and assisting customers with emergency situations. Assist technicians/dealers with testing alarm systems to ensure customers alarms are working properly. Accurately documenting all responses for the alarm being responded to accordingly. Consistently exceeding expectations in most recent performance reviews.

Manages referral calls and emails Verifies patients insurance benefits Uses critical thinking skills to understand what a person needs are and finding solutions. Strong ability to multi-task and organize workload for efficient use of time. Excellent communication skills involving listening and speaking Process all required paperwork according to established procedures Ensure all documentation needed for billing is collected prior to or soon after accepting the referral. Answer phone calls and emails in a professional and timely manner. Must verify eligibility and benefits accurately and in a timely manner in accordance with company policies.

Provide excellent customer serviceConduct 1st time Interviews for new job applicantsConduct store audits Prepare staffing schedule Send deposits directly to the bankLiaison between Managers and the District ManagerMaintain guidelines with state/federal lending regulationsMaintain compliance of company policies, procedures, and standardsPrepare, process, and approve loan applicationsPrepare files for courtConduct court research Oversee daily duties of assistant managers and store managersIdentify fraudulent activity Manage cash stock and inventory balancesProcess online referralsPerform store opening and closing procedures Check all equipment for proper functioning and troubleshootingPerform security checksPrepare deposits Maintain compliance with company reporting and record keeping proceduresCollection callsDevelop and maintain customer relations

Manage large amounts of inbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutionsSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by going the extra mileFrequently attend training classes to improve knowledge and performance levelMeet personal/team targetsAssist customers in troubleshooting modems, routers and cable boxes

Provide excellent customer service Verified that all merchandising standards were maintained on a daily basisWorked as a team member to provide the highest level of service to customers Recommended and helped customers select merchandise based on their needsExchanged returned merchandise for customers quickly and efficiently Served as a liaison between customers, store personnel and various departmentsConfirmed that appropriate changes were made solve customers’ problemsCreating business plans for the department that cover people, process, productComplete accurate monthly assessment in order to identify current business trendsExercised sound judgment in issuing credits and making exceptions to customer policies Tracked down sources of special products and services to meet customers’ needsManaged a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficientlyTrained new employees on company customer service policies and service level standardsMaintained friendly and professional customer interactionsDescribed use and operation of merchandise to customersShared product knowledge with customers while making personal recommendations

Responsible for sweeping, scrubbing, and mopping floors. Dust and polish furniture and fittings.Vacuum carpets, rugs, and drapery.Empty and clean trash containers. Dispose of trash in sanitary manner.Make up beds and change linens as required.Sort, wash, load, unload laundry.Operate mechanized cleaning equipment.Maintain all cleaning equipment and material in a safe and sanitary working condition. Monitor and report necessary domestic repairs and replacements.

Trained future employees in my position as an over-night stockerResponsible for the flow of merchandise from the point of delivery to the sales floor. Ensure the products are easily accessible, visually appealing, and constantly available. Prevented problems conerning customer complaints.