Roberta Morrow Email & Phone Number

Walnut Creek, CA, US

San Francisco, CA, US

• Managing 11 mid to large group employers by collaborating with Human Resources
• Provide employee benefits support and consult on competitive benefit analysis for Human Resource groups
• Work closely with benefit consultants with implementation, renewal, and open enrollment processes
• Provide expertise and support on top HRIS benefit platforms for HR customers

Boston, MA, US

• Design and implement employee benefit programs for small, mid, and large size employers
• Analyze benefit plan performance and develop a renewal strategy
• Work with employers to create and implement their employee wellness programs
• Maintain client, account broker, and key vendor relationships
• Facilitate on- and off-site sales presentations and training webinars
• Provide product training to internal sales support staff

• Served as primary point-of-contact for mid to large-size accounts that ranged in size from 100 to 15,000 employees
• Managed all client-related matters including claims, benefit-related issues, and TPA groups
• Assisted with account implementations and renewals
• Supported client enrollment activities
• Prepared benefit program communication materials for open enrollment and special projects
• Identified and recommended best practices related to employee onboarding processes

Kista, Stockholm, SE

- Enabled teams to work effectively with a new team-based approach developed by Ericsson (globally) - Trained and supported cross-functional teams with development, test, and integration - Integrated team processes throughout Ericsson- Acted as a liaison between management and development groups- Facilitated communication among all parties (including line.

Kista, Stockholm, SE