Robert Neil Email & Phone Number

With over 15 years of work experience in the IT industry, I am a seasoned and versatile technical service delivery manager at Hemmersbach, a global IT service provider. My core competencies include help desk support, technical support, Microsoft Exchange, and desktop and hardware support. I am passionate about delivering quality technical services to clients across various regions and sectors, and ensuring their satisfaction and loyalty. I value teamwork, collaboration, and innovation, and I strive to bring diverse perspectives and experiences to the team.As a technical service delivery manager at Hemmersbach since June 2020, I am responsible for managing and coordinating the technical service delivery for the UK and EMEA region. I work with a team of technical engineers, project managers, and account managers to ensure the timely and efficient delivery of IT services, such as installation, configuration, troubleshooting, maintenance, and upgrade of IT hardware and software. I also liaise with clients, vendors, and partners to establish and maintain strong relationships and communication. Some of the skills that I use and apply in this role are help desk support, technical support, Microsoft Exchange, and desktop and hardware support.

Listed skills include Active Directory, Servers, Microsoft Exchange, It Service Management, and 19 others.