Robert A. Email & Phone Number

• Partners with senior executives to deliver cost effective technology solutions and process improvements while ensuring IT deliverables align with business needs.
• Utilizes project management / business analysis skills to deliver quality projects within time and budget constraints.
• Manages the integration of new applications into the business environment, system configuration, security, and end user support for the corporate claim, policy, accounting, and document management systems.
• Modifies, reconfigures and upgrades systems to meet evolving business needs and challenges.
• Coordinates with various departments SQL Server and Oracle database reporting and data requirements.
• Current projects include building a Project Management Office, defining a project life cycle process and streamlining the legal billing process.Key Accomplishments:► Managed a $790k project to migrate the corporate.

New York, NY, US

• Assumed full responsibility in managing system administration, interfaces, security, configuration, and application support for the corporate claim, policy electronic content management, and accounting systems.
• Skillfully conducted data analyses through SQL and MS Excel and assessed root cause of any data anomalies and provided appropriate solutions as required.
• Assumed business analysis tasks in the execution of the ResolveStar legal billing system, a web-based application for processing and monitoring legal invoices. Wrote script to upload claim demographic data into the.

New York, NY, US

• Starting as Report Analyst in 2004, I was promoted to Manager of Business and Systems Operations directing technical and data management for 70+ staff members.
• In this capacity I performed ROI, KPI, budget planning and forecasting, cost-benefit / business analyses, financial analyses, and process improvement initiatives to promote cost-effective service delivery and data.

New York, NY, US

• Prepared annual expense, capital, and revenue budgets for the Faculty of Arts and Sciences division. Key Accomplishments:► Played a major role in eliminating a $3.5M deficit by revising budget practices and.

New York, New York, US

• Prepared and monitored a $459 million annual expense budget and four-year financial plan for the Department of General Services including written text for the Mayor’s Fiscal Message.
• Analyzed headcount, attrition, cash flow, and variance reports to identify funding issues and surplus/needs. Used fiscal reports to measure the fiscal health of city agencies.► Monitored and prepared fiscal auditor.

Utilized data extracted from in-house systems to conduct statistical studies on health related issues pertaining to uniformed and civilian personnel. ►Prepared monthly reports on performance and absence indicators. ►Implemented a process to track health related indicators and forecast absence rates for uniformed personnel.

Ma, Public Administration

Ba, Political Science