Robert Arena Email & Phone Number

One of eight Caterpillar Certified Regional Electric Power Generation Instructors in North America.* Purposed with designing, delivering, and updating comprehensive training classes for over 3,000 professionals in technical specialties such as Electric Power Generation, Failure Analysis, Electronic Controls, Troubleshooting, and other disciplines.* Develop training materials for cutting-edge products identifying needs, establishing objectives, evaluating training curriculum, and… Show more One of eight Caterpillar Certified Regional Electric Power Generation Instructors in North America.* Purposed with designing, delivering, and updating comprehensive training classes for over 3,000 professionals in technical specialties such as Electric Power Generation, Failure Analysis, Electronic Controls, Troubleshooting, and other disciplines.* Develop training materials for cutting-edge products identifying needs, establishing objectives, evaluating training curriculum, and determining effectiveness of delivered programs.* Produce lesson plans, assemble instructor and student manuals, construct practical hands-on lab exercises, and devise proficiency evaluations.* Update current resources and revise miscellaneous published training materials for in-house and on-site training classes, seminars, and labs at locations and technical schools throughout New England and New York. Show less

Managed Field Service, Shop Bay, & Front Office Operations for independent OEM sales and service dealership headquartered in Boston with locations throughout New England.* Marketed new products, devised service and support proposals which led to rewarding business development campaigns.* Expanded account integration which quadrupled sales in the first year.* Reorganized inventory systems, assisted in conversion to automated systems, and directed vendor relationships which led to… Show more Managed Field Service, Shop Bay, & Front Office Operations for independent OEM sales and service dealership headquartered in Boston with locations throughout New England.* Marketed new products, devised service and support proposals which led to rewarding business development campaigns.* Expanded account integration which quadrupled sales in the first year.* Reorganized inventory systems, assisted in conversion to automated systems, and directed vendor relationships which led to increased efficiencies and profitability. Show less

Field Service Mechanic for privately owned fleet of passenger ferry, charter, and whale watching vessels.* Performed various time-sensitive repairs on a fleet of up to 13 Coast Guard Certified vessels.* Contributed to and led team efforts to maintain the most dependable and reliable delivery of scheduled service.

Financial Planning and Sales Position with leading Wall Street financial services firm.* Provided financial planning investment strategies tailored to individuals and corporations.* Established a new customer base through the delivery of training seminars and a variety of marketing methods* Performed financials needs analysis, designed portfolios, and recommended personal solutions in a voraciously competitive environment.

Position with leading high technology firm providing business machines, financial processing equipment, peripheral products, related supplies, and services.* Directed enormously successful campaigns, consistently earning numerous prestigious awards: Worldwide Legion of Honor Sales and Marketing Excellence, and Legion of Honor Award for sales and business development.* Trained, mentored, and developed new Technical Sales and Service Executives.